Reviews (654)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.
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Support was fast and good! thanks to Addina for helping me add a shipping carrier that we needed. Truly speedy.
We are happy to know that you are satisfied with our continued support. Also, glad to know that you could add the carrier of your choice and enjoy easy and smooth shipping experience.
Extremely knowledgeable support team and walked me through each and every step I was in need of to successfully configure the app. Very happy with the purchase.
Thank you so much for the review. We’re are glad to know that you are happy with the app and our support could help you in setting up the UPS Sure Post rates.
Hello there,
I would like to thank the support very much, I really appreciate their effort and time for troubleshooting the issues and recommend the solutions
Thank You.
The level of support this team provides in beyond 5 stars. They are super responsive and got my question sorted out very quickly. The app itself looks very strong and I'm excited to use it.
Thank you so much for taking the time to leave us this amazing review. We are glad to know that you are happy with our products and support.
Shashi was a huge help and very kind. The onboarding process was painless too. I look forward to using this app and the experience has been very positive so far. Thank you to the whole PH team.
This app is wonderful, solved all of our issues with shipping from different carriers and our custom configurations. But more than that the support team is stellar, so responsive, and was ready to help us every step of the way to get things set up and working properly. Thank you!
We’re happy to know that the app solved all your shipping issues with multiple carries. Thank you so much for the review and appreciation for the support team. Wish you good luck..
We've only been using it for a few hours so far, but the support has been excellent and helped us get it running the way we need it to. We process 1k+ orders a month and have been previously booking them manually with the carrier, so this will save us A LOT of time and effort. Thanks so much!
Thanks for taking the time to leave us a review. It gives us immense satisfaction to hear that the app is able to save a lot of your time and effort.
Great App, and as we set it up for our store, Jon and his team we constantly there with any questions or issues we had. I probably reach out at least 5 times for help, and each time they were quick to respond, and helped fixed the issues we would have, or just guide us on how to set the app up properly. Couldn't recommend it enough!
Good app and GREAT support customer service via chat integrated to the app. Super helpful during set up.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Great support Team! Very responsive and effective. The app is also very helpful! Our team is saving a lot of time being able to manage orders using this service! Thanks
Thank you so much for your valuable feedback. We are glad to know that, you are happy with our product and service. It means a lot to us.
