Reviews (654)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.

February 25, 2026

Exceptional, and their support process is phenomenal, this app has replaced lot of manual calculations for example Shipping Rate calculation (Live), Selection of Box as per the Order & Label Generation all in one, if you are looking for something in similar lines then just go for it.

Simba Sauces by Cheesy Juicy Foods
India
28 days using the app
PluginHive replied March 16, 2026

Thank you for your review! We’re glad we could help you automate shipping with your Delhivery account by enabling live shipping rates, seamless label printing, and accurate automatic package selection for your India-based store specialising in sauces.

If you ever need additional support, don’t hesitate to reach out!

April 27, 2026

Easy to use App that has been a big help to the business. quick follow up support also by the team.

Energy Connections
Australia
Over 3 years using the app
PluginHive replied May 8, 2026

Thank you for your review! We're glad to help you automate shipping with your TNT Australia account and display live rates for your Australia-based store specialising in Victron Batteries and Solar Panels.

If you ever need additional support, don't hesitate to reach out!

February 9, 2026

Amazing shipping app! It makes managing fulfilment process with FedEx so much smoother. The interface is clear, everything works perfectly, and it saves a ton of time. The customer service is a five star! Very happy with the service and quality of the app.

MAJO GARN
France
6 days using the app
PluginHive replied February 13, 2026

Thank you for your review! We’re glad we could support you in integrating your FedEx account and configuring the appropriate packing method, country-specific HS codes, and duties payment options for your France-based business specialising in woollen threads and clothing.

If you have any questions or need further assistance, feel free to reach out!

January 28, 2026

Sibi was very helpful, efficient and provided a very straight-forward and friendly onboarding experience. So far the app is simple to use and accomplishes our shipping goals very well.

ArcPoint Industries Online Shop
Australia
10 days using the app
PluginHive replied February 5, 2026

Thank you for your review! We’re happy to help you automate domestic shipping with your TNT Australia account and set up the right shipping services for your Australia-based store specialising in vehicle accessories and canopy parts for utes, 4×4 vehicles, and work rigs.

If you have any questions, please don’t hesitate to reach out.

January 21, 2026

Very helpful app and great & fast support. Only thing that is not ideal for su is that a address update within the shopify-store does not automatically update in the app. So an address-update needs to be manually done also within the app. Otherwise we are really happy!

Poppatea
Sweden
12 months using the app
PluginHive replied February 5, 2026

Thank you for your review! We’re happy to hear that our app and support have been helpful in automating shipping within Sweden using your PostNord account and setting up domestic shipping for your matcha tea store.

Regarding the address update, there’s no need to worry — we’ve already enabled the auto-address mapping for your store. If you’d like a quick walkthrough of how it works, our support team is happy to assist anytime.

We’re always here if you have any questions or need help!

January 21, 2026

Great app, makes shipping to the USA a lot easier. The support team is super helpful and quick to respond and help with configuration issues. The support team went above and beyond to make sure we understood how the app works and that everything was setup the way we required. App takes some time to get used to and I would suggest having a meeting with the support team to get settings configured to your liking however, with that being said I 100% would suggest this app to any company doing any international shipping.

RegattaSport
Canada
7 months using the app
PluginHive replied February 5, 2026

Thank you for your review! We’re glad to assist you in automating shipping to Canada and the rest of the world using your Canada Post and UPS accounts, as well as setting up shipping options like Canada Post Expedited Parcel and UPS Standard for your Canada-based store, specialising in Water Athletics Wear.

If you have any questions, feel free to reach out!

December 23, 2025

Great app, super helpful customer support that went through the app's features with me through a zoom call. I really appreicate how clear the audio from the chat support is. So many times, you know how you're just battling with poor internet connection and crappy audio when dealing with support agents. But PH Multicarrier shipping label was different. You could hear how confident and clear the instructions are given from the chat agent.

Furthermore, after looking around, this is probably one of the cheapest solution out there to connect both DHL and Fedex account to my shopify store to show live rates. Interface is simple, straightforward. I didn't quite understand how to navigate still, but the chat agent really improved the experience so well for me. Thank you team!

Kinu Supply
Singapore
12 months using the app
PluginHive replied January 5, 2026

Thank you for your review! We’re glad we could help streamline domestic shipping using your FedEx account for your Singapore-based store selling clothing and other merchandise.

If you have any questions, we’re always here to help!

May 28, 2026

Great Service. Totally recommend!

Walgreens Swag Shop
United States
About 4 years using the app
PluginHive replied June 1, 2026

Thank you for your review! We're happy that we could assist you in integrating your FedEx account and setting up FedEx domestic and international shipping rates for your store, specialising in apparel in the USA. We truly appreciate your recommendation.

If you have any questions, feel free to reach out!

December 4, 2025

Early days - but we recieved a phone call within 10 minutes of the install with advice on setup.

Then customer service emails responded so fast and answered/solved any issues i have.

It seems to be working perfectly so far. If this review is still there it means i am still pleased with it. This is after disappointing service from another leading provider.

STRONG Pilates
Australia
About 4 hours using the app
PluginHive replied December 18, 2025

Thank you for your review! We’re glad we could help you integrate your DHL Express account, set up live domestic rates and generate shipping labels for your Australia-based Clothing store.

If you have any questions, we’re always here to help!

November 25, 2025

This app is amazing and has allowed us to set up various flat rate shipping options to our customers on our website while giving us access to our UPS rates on the backend. Touseef and team have been incredible helpful setting up rules and automations. Can't recommend enough for value and support

Cannatrol - Dry, Cure, and Store
United States
2 months using the app
PluginHive replied February 10, 2026

Thank you for your review! We’re glad to support your US-based business specialising in equipment for drying, curing, and storage of cannabis, helping you automate shipping with your UPS account via EasyPost. We truly appreciate your recommendation.

If you have any questions, feel free to reach out!