Reviews (364)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, feature‑rich solution for multi‑vendor marketplaces, including complex B2C, C2C, and hyperlocal models. They value centralized seller management, flexible commissions and payouts, split carts, and clear vendor dashboards. New themes are praised as modern and trustworthy. Merchants highlight strong customization, reliable performance, and excellent, hands‑on support, often calling it a must‑have or game‑changer for serious marketplaces.

October 18, 2024

The All-in-One Multivendor Solution has been a game-changer for EarthBased, streamlining our marketplace management with seamless integrations, automated payouts, and efficient order calculations. Sellers benefit from customizable dashboards, bulk product edits, real-time chat, and flexible commission settings. Advanced features like dual sync, API support, and ChatGPT integration for product descriptions have greatly enhanced our platform's efficiency. This app has transformed our operations, making it an invaluable tool for scaling and managing a diverse, eco-friendly marketplace. Highly recommended!

EarthBased
India
About 1 month using the app
October 18, 2024

This app is the most affordable and comprehensive solution we've found to manage our marketplace with Shopify. It has everything we need, except for inventory sync for our sellers, which we hope will be available soon.

French Wink
United States
Over 5 years using the app
Webkul Software Pvt Ltd replied October 23, 2024

Hey!! We're glad to hear that you find it affordable and comprehensive for managing your store.

Regarding your feedback about inventory sync for sellers, I would like to inform you that we do offer the connector feature apps/add-ons within our app(almost for all major platforms like Shopify, Magento, Prestashop, Bigcommerce etc.) that allows sellers to import products from their own websites to your store. This setup helps maintain inventory synchronization on both ends.

If this aligns with what you need, I encourage you to explore our connector feature apps. It could be the solution you’re looking for!

We have shared the respective documentations for the same over the ticket we're communicating on. Please have a look :)- Team Webkul

September 10, 2024

This app has worked great for us to sell our products on other stores and for us to add other products to our store. It's a little confusing to set up initially, but the support team is responsive and a lot of help.

JS Alternators
United States
10 months using the app
September 4, 2024

This app is amazing!!! We run a once-a-year Art Show that is a fundraising activity. We use to have online forms and Excel Spreadsheets to capture 100 artists and 400 individual artworks and 1000s of small products - we'd then bulk import and upload into Shopify. Now our artists and makers can create their own accounts, upload their own items, see when their items have sold and we have reduced our workload significantly! Webkul MMP support has been very helpful, the app is easy to use (there are a couple of improvements that could be made, but it's all manageable), and we can hibernate it for most of the year when we're not using it.

Mount Eliza Art & Design Show
Australia
14 days using the app
July 31, 2024

We are currently still implementing our multi-vendor + auction system, and coding integrations to support this. Support chat has been quite useful and helpful so far, although some improvements could be made - for example the API documentation is incomplete, and it would be good if there were a feature to 'lock down' seller accounts to only create auctions. Will update review once we have launched our service and are able to give more complete feedback.

3dtotal shop
United Kingdom
About 2 months using the app
July 11, 2024

We started to use this awesome app to become a platform for personalized unique gift items and we will use our experience and also our business discipline to provide only carefully crafted gifts on our platform. Any crafter will be able to join Lucasgift and offer their lovely products to our customer base thanks to this lovely app!
Taha Yavuz
Co-owner, Lucasgift

Lucasgift - Shop for custom, unique, personalized gift items
United States
5 months using the app
June 12, 2024

We’ve had a wonderful experience using this multi-vendor marketplace app. It’s an ideal platform for users who want to list their products in one convenient place. The interface is user-friendly and intuitive, making it easy to manage and showcase a variety of items.

Additionally, the support team is highly commendable. They are responsive, helpful, and always willing to go the extra mile to resolve any issues or provide guidance. Overall, this app offers a seamless and supportive environment for vendors and buyers alike.

MGCKART
India
4 months using the app
May 8, 2024

This app is going to send me to an early grave. There are so many issues and there is never a satisfactory resolution. The app does not support many of the features of my Shopify store. There is no opportunity to edit product options, even for simple edits like typos. The app does not support multiple shipping profiles from Shopify. Shipping costs are distributed in conflict with product data. Technical support is absolutely horrible. They have no clue or interest in solving the business issues their app creates. There is no avenue for escalating issues to a supervisor or Product Manager. The app is extremely rigid. There are no opportunities to correct any errors made by admin or vendors. A vendor accidentally rejected an order, and it was unrecoverable. I have spent many days going back and forth with technical support and it is like talking to robots. The user guides are useless for help configuring the system - so there are many surprises in how the app responds to discounts, returns, etc. However, they will send you an email if a vendor goes on vacation if this is important to you. If there was another option, I would gladly switch.

Glitzie
United States
Over 1 year using the app
Webkul Software Pvt Ltd replied May 14, 2024

Hey !! Please excuse us for the unfortunate experience you're having with the app.
Our support team has shared the meeting link with you. Please check your email inbox & schedule the meeting with us so that we can assist you better. Your meeting will be scheduled with senior team member so that all your queries are answered and handled in best possible way- Team Webkul

April 23, 2024

Great app to meet the needs of almost any multivendor marketplace. The only three problems I've had is that it's hard to find things, it lacks a taxonomy system, and it lacks ERP connectors. Every other need of mine has had a solution including the ability the add custom fields and layouts for my vendors. If you use it, you may notice some confusing language but this can be fixed in the Translate tab. I highly recommend this app for businesses approaching small/medium-size vendors.

Givingism
United States
Over 1 year using the app
March 8, 2024

We can fully recommend this app for anyone who are starting, or considering porting over a multivendor marketplace to Shopify. They have configuration options or Add-on Apps of almost every potential configuration and integration issues that could arise from making the Multivendor App work seamlessly with Shopify.

The Webkul team has assisted us every step of the way to configure and integrate the App with Shopify as we are nearing our launch date.

United Network Marketplace
United States
About 1 month using the app