Reviews (364)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, feature‑rich solution for multi‑vendor marketplaces, including complex B2C, C2C, and hyperlocal models. They value centralized seller management, flexible commissions and payouts, split carts, and clear vendor dashboards. New themes are praised as modern and trustworthy. Merchants highlight strong customization, reliable performance, and excellent, hands‑on support, often calling it a must‑have or game‑changer for serious marketplaces.

February 14, 2024

I was skeptical at first, this is my first time building a website using Shopify and it took me 3 months to learn shopify's robust features. This app also has so much features but it didn't took me that long to learn, it only took me 2 weeks and their live chat support is amazing. Very quick with their responses and very accommodating.

prenta.ph
Philippines
12 days using the app
February 12, 2024

I recently used the Multivendor Marketplace Shopify app and I must say I was thoroughly impressed with the experience. The support I received from the team was fast, and their customer service representatives were extremely friendly and helpful. I would highly recommend this app to anyone looking for a reliable and efficient solution for their marketplace needs. Keep up the great work!

Feature request:

1. Adding the Payoneer Payout feature to the Multivendor Marketplace Shopify app would be a valuable addition for many users.

Suggestions:

2. If possible, update your Dashboard to be more simplify and user-friendly.

Silhouettefile
United Kingdom
5 months using the app
January 22, 2024

If you are creating a Shopify marketplace, do yourself a favor and start up with this app. The team is incredible, answering every question we had even during our "trial phase". We have even asked them to help with some technical items and they have done so flawlessly. We look forward to seeing what they do next to make each marketplace with them even better.

TradingCardsMarketplace.com
United States
13 days using the app
Edited June 21, 2025

I can't say enough good things about the Multi Vendor Marketplace app for Shopify! This app has completely transformed our single vendor store into a thriving multi-vendor marketplace, and we couldn't be happier with the results.

One of the standout features of this app is its advanced inventory management. It allows us to effortlessly manage a wide range of products from different vendors, keeping everything organized and streamlined. Customizable settings are a game-changer, giving us the flexibility to tailor our marketplace to our specific needs.

The user-friendly interface makes it easy for both vendors and customers to navigate our marketplace. And speaking of customer support, the team behind this app is nothing short of amazing. They've been incredibly responsive and helpful, especially when we needed assistance with customizations.

I must admit that the extensive options initially felt a bit overwhelming, but the support team was there every step of the way to guide us and answer our questions. It's reassuring to know that help is just a message away.

Affordability is another big plus. We've been able to grow our marketplace without breaking the bank. Plus, the integration with platforms like Stripe has simplified payment processing for both us and our vendors.

Lastly, I appreciate the continuous development and updates from the app developers. It's clear they're committed to making this app even better over time

Adore India
Australia
12 months using the app
October 12, 2023

Powerful application, that has lots of well thought out functionality. We've spent quite a bit of time now using the app and we find that they've covered most features that you would expect for a marketplace.

Customer service is super helpful too and responses are always detailed and on point.

The Village Shop
United Kingdom
6 months using the app
September 22, 2023

The team is very responsive and will work during US evening-overnight times to complete tasks. The app is highly customizable to your needs and the documentation is smart. It definitely takes some reading to get everything the way you need it and is very complex so takes some fine-tuning to setup. Great support though so as long as you can be patient during the day (US user), they will answer you as promptly as they can.

Disc Buy Sell
United States
About 1 month using the app
Edited May 28, 2024

Very helpful app. Make sure to add it into your Shopify account before you have vendors connect in to it. The support is awesome and very responsive to our queries! They answered all of our questions and never stopped until we were clear about everything.

UsTrendy
United States
Over 2 years using the app
Webkul Software Pvt Ltd replied July 21, 2022

Thank You so much for the most amazing feedback. Hoping to continue serving you the same in future :) - Team Webkul

Edited July 27, 2023

This app isn't delivering on its promises. We've been using it for 7 weeks now and it's extremely buggy. It constantly auto-syncs even when sync is disabled. It changes prices and images. The customer service doesn't seem to be functional. Pooja is putting in effort, but I have doubts about the software actually functioning. They shouldn't offer it for Shopify. The chat service is terrible, nobody there is capable of providing assistance. The suggested solutions aren't effective. Our team is exhausted, and we've damaged a valuable client relationship that we had established. This has resulted in thousands of dollars in lost work time. Trusting the friendly guy from webkul sales who said their app would be the perfect solution was a huge fat big mistake

AIZOME (North America)
United States
2 months using the app
April 23, 2026

Amazing and faster help

good features with fair pricing

easybuy Rwanda
Rwanda
About 3 hours using the app
May 22, 2026

Very good support

PalaceIL | פאלאס איי אל
Israel
9 days using the app