Reviews (136)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for selling highly customizable products with complex options, logic, and layered visuals that closely match real items. They like the modern, intuitive design experience, easy design-to-cart flow, and strong branding controls. While the builder has a learning curve, tutorials help, and updates are quick. Support is frequently praised as fast, thorough, and very hands-on, including with theme integration and custom code.

November 23, 2023

Great customer service from Elisabeth!

Smokin Baits
United States
About 1 month using the app
Kickflip replied November 24, 2023

Thank you for your kind words about Elisabeth's customer service! We're thrilled to hear that your experience with Kickflip was enhanced by her assistance. Your feedback is greatly appreciated and will be shared with Elisabeth and the team.

August 13, 2022

I can't seem to use the app as I need a login- which I don't have and don't have the option to obtain. I tried going to their website and that just brings me back to this page--

Underdog Trading Co.
United States
9 months using the app
Kickflip replied August 16, 2022

We are sorry about that! We can help you, please write to us at help@gokickflip.com and we will get it sorted out in no time.

Edited July 5, 2021

I spent $5k on freelancer trying to build my own customization website before I found myCustomizer. I had the site up and working in just a few days with zero problems. Their front end and back end were both 5x better than what I had before. Font support is excellent. Icon preview selection is awesome. The site is responsive and tech support is on it and responds within hours. The rules section allows configuration of multiple items with If-Then-Else logic. So glad I found them. This is a well thought out product.

SanDiegoMake
United States
9 months using the app
Kickflip replied July 6, 2021

Dear Greg,

Experiences like yours are far too common. I'm so glad we were able to help you move forward with this project without spending too much. We're always adding new features to the platform, and it's great to know that you used a few and were able to successfully create what you needed.

Thanks for placing your trust in us and your willingness to share.

Best,

March 17, 2023

Customer support is on another level. This app is amazing. You can modify all the features exactly like you want to. 10/10.

Wellnezzy
Finland
11 days using the app
Kickflip replied March 17, 2023

Thanks for the amazing review! At Kicklip, we pride ourselves on our customer service and creating the perfect product customization solution for you. Thank you for your business!

August 11, 2023

Not every store needs a customizer with complex tools to personalize products. Some store require a clean, minimal, modern, and easy-to-use customizer.

If that is what you're looking for, do not waste your time researching, I have spent a lot of time on this and Kickflip is the only affordable option with beautiful UI and very easy setup!

Make sure to follow their instruction videos.

CURVD
United States
8 minutes using the app
Kickflip replied August 29, 2023

Thrilled to hear you're loving Kickflip! We built it to be user-friendly with a sleek UI, so we're glad it's the perfect fit for your store. Those instructional videos? All part of our plan to make your experience as smooth as possible. Thanks for spreading the love and keep rocking the e-commerce world with Kickflip! Need anything else? We're here for you. 🚀

Cheers!

November 14, 2024

Adorabell.me
Bulgaria
Almost 2 years using the app
Kickflip replied November 15, 2024

Thank you for the 5 stars! Your support inspires us to keep creating extraordinary experiences and we look forward to keep supporting your success. 🚀