Reviews (89)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 7, 2025

Excellent. Very simple to use and has a lot of features. We've seen an uptick in our revenue since installing it 6 months back.

The Good Leaf
India
12 months using the app
May 30, 2024

Nector is an absolute game-changer when it comes to loyalty. We have been using them for a while and have found the host of features very helpful in our retention strategy.
The support team is exceptional and have walked us through the setup all the way. Would definitely recommend to any D2C brand looking to increase repeat purchases!

Love Depot
India
4 months using the app
Nector replied April 8, 2025

Thank you so much, Team Love Depot.
We’re genuinely grateful for your support and kind words — it’s been a pleasure being part of your retention journey.

April 19, 2024

While I cannot compare to other rewards apps, I can only imagine that Nector has the best customer service and support of any!! We searched and searched for a rewards program that would support online and POS in our budget and Nector was the clear winner. While the launch seemed a little overwhelming to us, again, we cannot be more appreciative of the Nector team... always going above and beyond! Thank you!

Sixth and Zero
United States
About 1 month using the app
Nector replied April 8, 2025

Thank you, team Sixth and Zero.
We’re truly humbled by your kind words and deeply appreciate your trust. It’s been a pleasure supporting you through the journey.

January 31, 2024

We were locked in using Loyalty Lion for 3 years through a special pricing contract and were relatively happy, but there were a lot of daily tasks for manual point adjustments we had to do to properly manage returns, gift cards, pre-orders, etc. Then we were referred to Nector by a friend. We decided to have a meeting in our office in Mumbai with them, and were quite impressed by their features and competitive pricing. This was back in 2022. There were a lot of customisations the team catered to, and were extremely patient with us as we couldn't move until our Loyalty Lion contract ended. We have since moved to Nector since Sept, 2023, and are super pleased with our decision. Whether it be help with setting up our loyalty program with the rules, migrating each customer with their points balance and adjustments, helping us with checkout extensibility customisations, we have received the most excellent and prompt support from Ayush, Yashas and Omar at Nector. We would go as far as to say that this is the best Loyalty app for Shopify merchants, and far better than Loyalty Lion, Smile (which we briefly evaluated), and Growave. Keep it up, team!

Headphone Zone
India
About 1 year using the app
Nector replied April 8, 2025

Thank you so much, team Headphone Zone.
We’re incredibly grateful for the trust you placed in us through this transition and for sharing such generous feedback. It’s been a privilege to support your journey, and we truly appreciate your collaboration, patience, and belief in the product.

January 19, 2024

Finally, we got a solution for our customer communication and loyalty tool. We got this recommended from one of our friend and trust me, they completely live up to the expectations. Their team is super prompt and helpful. The product speaks for itself. Taking reviews from the customers, referrals, automated emails, signup rewards, gamification etc. We are totally satisfied with them. Keep going!

sumisolife
India
About 1 month using the app
Nector replied April 8, 2025

Thank you so much, team Sumisolife.
We’re sincerely grateful for your trust and kind words — it’s been a pleasure supporting your journey, and we truly appreciate the recommendation.

January 17, 2024

We have been using Nector since August, and the results are more than satisfactory! The app is very user-friendly, and the Loyalty and Referral Programs are quite detailed and work great. All of our doubts are answered within minutes, and everyone on the Nector team is super helpful! The app has been very helpful in increasing our customer retention, and customer engagement has also increased. Kudos to the Nector Team!

Allter
India
6 months using the app
Nector replied April 8, 2025

Thank you, Team Allter.
We truly appreciate your generous feedback and continued trust — it's been a pleasure working with you and being part of your retention journey.

December 18, 2023

Nector has been a great platform in retaining customers on our D2C website. The user interface is very smooth and is a one-stop shop to drive loyalty, referrals and rewards. The team is very responsive and willing to go the extra mile to ensure any and all concerns are sorted out! Overall, Nector is a game-changer, and I couldn't be happier with the experience!

thedeconstruct
India
5 months using the app
December 14, 2023

We have integrated this app into our store, and the results have been nothing short of phenomenal. This app has proven to be a game-changer in boosting sales and enhancing customer loyalty. App's retention marketing tools have played a crucial role in nurturing customer relationships. Through personalised emails and promotions, we've been able to engage with customers effectively, encouraging repeat purchases and fostering brand loyalty.

NEESH™ Perfumes
India
7 months using the app
Nector replied April 8, 2025

Thank you, Team Neesh Perfume.
We’re truly grateful for your kind words — it’s wonderful to know that Nector has been impactful in your growth and customer engagement efforts.

December 12, 2023

Nector has greatly helped us in retaining customers on our D2C website.
It is very intuitive to use and has an easy set up process and is enjoyed by the customers too.
The team is available almost instantly and gives clear and easy to follow instructions.
The thing that we look forward to is getting a plan in the middle of the basic and fully loaded ones so that it can be more viable when we calculate our ROI.

Chemistry
India
2 months using the app
October 30, 2023

We've been using Nector for over a quarter now. It has been a great addition to our customer experience.
The support team is responsive and the app is well-featured and easy to use.

It's been a superb experience.

foodstrong
India
5 months using the app
Nector replied May 7, 2025

Thank you for your feedback.
We’re grateful for your continued trust and pleased to know the platform has added value to your customer experience.