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We've used every listing app out there, and OVERALL, this app is the best for multi-channel listing. Yes it has some quirks, but so do all the others, as the complexity of listing products and variants differs so much across the channels, it's a wonder that any of them work well. What Nimbol does well: PROS: Pricing. Instant updating and importing of channels. Our listings on ebay, etsy, shopify and Amazon were all slightly different due to trying to manage them individually over the years. But we imported everything, found the differences, then went back, updated the channel SKU's, then reimported and worked that way until we had the channels synched and published using only one Nembol listing. Now it's super easy to update and modify across channels. PRO: Email notification every time the channels synch. This email gives you a list of successful imports and a list of errors. This is SUPER helpful, as at first we were wondering why some products weren't imported. The error log told us exactly the issue. (example: "you have 7 variants on etsy, but 6 variants in Nembol") This cleared our question of what happens when etsy has 6 variants and Shopify had 7. So we deleted the Nembol listing, updated the channel listings, reimported and boom! they matched and synched. CONS: Delisting (from within Nembol): If the listing is directly imported from the channel, you can't delist it from within Nembol. (It says it right on the top of the popup). We overcame this (and preferred this method actually) by just deleting the product in the original channel, then in Nembol, then reimported to resynch everything. Perfect. Overall, if you have a pretty complex channel environment and need to update/edit/modify things a lot, NEMBOL is definitely worth the price.
AWFUL.
This app doesn't work properly. When linking items into ebay it defaults them all to the antiques category. You can then change this in ebay (taking hours) and then this app overrides this and changes them all back to antiques again. Also when an order is placed it doesn't pull through the postage that the customer has paid so the total sales isn't accurate for VAT and accounts purposes. I have reached out to customer support 4 times, each time my message is read and after waiting 2 days for a response it is time to move away from this app and there lack of customer support. Avoid like the plague. - Back to ink frog I go (I had moved away from ink frog because I wanted to link Etsy, amazon and ebay together but this really isn't worth the hassle - never had any of these problems before.)
Hello, our customer support replies from Europe during local business hours. We are sorry this wasn't enough for you, we really try to do our best.
Nembol uses eBay’s automatic categorizer to put products in eBay's best-fitting category, based on the keywords written in the "Category" field within Nembol.
Unfortunately, you typed your brand name in that field – which was not recognized as a category by eBay. This is why your items were listed in an unexpected category.
As a solution, instead of changing the category in eBay, please change the keyword in Nembol, so it doesn’t get overwritten at the following edit.
We confirm Nembol does not transfer postage rules across channels. Postage rules have to be created once per channel, and then they can be assigned automatically to listings in Nembol. It's a matter of 30 seconds, just once.
We’d be happy to help you further, just let us know.
1/30/2021 Update. While I understand the app does some pretty extensive stuff, it doesn't appear to do syncing inventory quantities well. I sell on Shopify and Etsy - that's it. Today, one sale of a single product reduced my Shopify inventory by 2. UNSAT. It could be a setting I have somewhere. No idea. I've been waiting to hear back from the Developer for several days. I just want it to sync inventories. That's it. SKUs match, should be as simple as that. Original Review. Eh.. was hoping to be able to set a different, yet specific price in Etsy vs. my Shopify prices - specifically, EXACTLY 10% above my Shopify prices. For some reason, the developers thought it would be a good idea to force rounding to the nearest .99? Why not give the user the option? When there's competition, and you want to be the lowest price, and people sort by lowest price, it all matters. The rounding to the nearest .99 cents would be a great option, and I certainly see the value in it, truly, but it should be just that - an option. :)
Hi! As for your suggestion, you can now turn on/off the automatic price rounding.
For all users: Nembol enables you to set price rules to automatically increase or decrease prices for each channel. You can change prices through a % or a fixed amount.
Customer service is rude and unhelpful. This is also the only app on the market that can’t sync orders correctly. When multi item orders sync they get broken out into multiple orders.
Hello, we sincerely apologize for any inconvenience caused by your experience. Our customer support team works diligently to assist all users to the best of their abilities. Please understand that our response times are aligned with European business hours, which may result in delays for users in different time zones.
Regarding our "order transfer" feature, it is still currently marked as "Beta" as of May 2022. Despite this, it does enable the transfer of orders to Shopify, generating one order in Shopify per each order line created in connected channels. We acknowledge that there is room for improvement, and we are actively working on enhancing this feature. We will keep all users informed of updates through our monthly newsletter.
It is important to note that while order transfer is a part of our offering, Nembol primarily focuses on easily listing products and syncing inventory, which are the key features we market.
If there is anything else we can do to support you, please do not hesitate to let us know. We appreciate your feedback and value your continued partnership.
Thank you.
Very clunky interface that is hard to use. Product mapping between channels is not thought out well. Also, product import makes no sense as the CSV has to be re-formatted and there is no mention of this until you contact the support. Customer service eventually starts ignoring you.
Thank you for pointing out these perceived issues with Nembol. After your latest support request we've been working on improving Nembol on the basis also of your experience.
You had problems exporting from Excel a .csv file with ; instead of , as separator, and back then we fixed that issue together. According to our records, you did not ask for further support since then.
In the meantime, we updated our CSV tutorial on our blog https://www.nembol.com/e-commerce-for-retailers/publish-products-on-ebay-etsy-shopify-woocommerce-amazon-via-csv-file/ , so that everyone can now solve this problem right away.
Also, we took your suggestion and we are finalizing a CSV video tutorial that will be posted on our YouTube channel https://www.youtube.com/channel/UCYMvSVKPlpA77otB7A8hmuw/videos and on our website.
We are ready to help you towards a better set-up wished you to come back. Good luck with your business.
Used this app for about 3 days. It created havok among my store, creating hundreds of listing duplicates on eBay due to a desyncing error on their end. It cost me a lot of money just in eBay fees alone on these constant duplicates. Asked for a refund from nembol, and never once heard back from them after this. Filed a dispute with my bank and Nembol is hiding behind their no refund policy in their Terms and Conditions.
Use at your own risk. There are much better options out there that actually function and are much easier to use (and cheaper).
-Reply to developer comment
Your trial status is only valid for 10 listings. Yes, I had no issues when listing 10 listings. The issues occurred when I then proceeded to list over 200 listings and then without me touching it over night, I awoke to see I now had 2 listings of each on eBay and most of the listings were desynced. I manually synced, deleted the duplicates on all ends, and then later that day Nembol had once again created duplicates of all listings and desynced.
I had the next plan up, it was $49. As you said though, it was only $49. You would think you would be willing to refund a single month to keep a client who cancelled after only a few days content. After all, it was only $49.
Your software cost me a lot of money in eBay fees and put my store, which I have worked on for years, at risk.
Used this app for about 3 days. It created havok among my store, creating hundreds of listing duplicates on eBay due to a desyncing error on their end. It cost me a lot of money just in eBay fees alone on these constant duplicates. Asked for a refund from nembol, and never once heard back from them after this. Filed a dispute with my bank and Nembol is hiding behind their no refund policy in their Terms and Conditions.
Use at your own risk. There are much better options out there that actually function and are much easier to use (and cheaper).
-Reply to developer comment
Your trial status is only valid for 10 listings. Yes, I had no issues when listing 10 listings. The issues occurred when I then proceeded to list over 200 listings and then without me touching it over night, I awoke to see I now had 2 listings of each on eBay and most of the listings were desynced. I manually synced, deleted the duplicates on all ends, and then later that day Nembol had once again created duplicates of all listings and desynced.
I had the next plan up, it was $49. As you said though, it was only $49. You would think you would be willing to refund a single month to keep a client who cancelled after only a few days content. After all, it was only $49.
Your software cost me a lot of money in eBay fees and put my store, which I have worked on for years, at risk.
-Reply to developer comment 2
Funny how I've not had a problem with duplicates since the minute I uninstalled this months ago. I have been using another software that does the same thing on my shopify, and it flawlessly lists from Shopify to eBay WITHOUT duplicates. This tells me Nembol does indeed create duplicates. I hope for your customers sake, you have figured out why. But, the fact you are unwilling to admit that it did indeed cause problems, shows the lack of integrity in your company. Readers of this long review (sorry) can make a decision for themselves if they want to put their eBay, shopify, and etsy store at risk.
Hello, we are very sorry for your bad review.
Nembol users have up to 14 days of free trial during which they can test Nembol, full-feature, in their own real business environment.
We believe the duplications you experienced may have been due to two or more apps installed in your Shopify store, Nembol and some other, working in parallel.
Wished you to come back, we’d be happy to work again with you, and to provide support towards a better set-up.
We also recently changed our refund policy, to make trying Nembol easier.
Best regards.
NO CUSTOMER SUPPORT. They are totally checked out on any kind of customer service. Do not use this horrible app and company. What a waste of time. Do not give them your money. They are the worst app company I've dealt with. No customer service and their app DOESN'T EVEN WORK PROPERLY.
Software gets the job done half of the time.
I am looking for a different software, but haven't found a better one yet.
Current Issues to beware of:
It will doublespace your etsy descriptions.
It will require the variation name, option name & sku to match before inventory will sync.
It will not allow you to edit the description for each store front separately so you can preserve your product links.
It only gives you 2 options for syncing between channels, which are inventory count and/or description/pictures
If you use etsy's default Primary Color option and the Color option on ebay, it will not allow you to sync until you change them to match, even though Primary Color more heavily favored by Etsy.
no refresh button for already imported products to correct import issues.
Great App! We were able to list to all of our marketplaces at once - right through a smartphone I used the iPhone app version, and just posted to Amazon, Ebay, Etsy, Facebook, Pinterest, Shopify and Twitter with a just a push of the button. Seems to have a wide reach with very little effort. Incredible, I highly recommend!
So far so good!
I've only had the app a few days and already found it to be so fabulous that I have opened a 2nd account for another Etsy shop that I want to sync to Shopify.
I used the first account to swap listings from one Etsy shop to another saving me countless boring mind numbing hours of work!
The customer service is great and they get back to you quickly. I definitely recommend this app if you need to sync between Etsy and Shopify.
