Reviews (142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to install and use, with a clear interface and strong visual merchandising tools like image/color swatches, variant-specific images, and merged or split variant listings. They say it makes stores look more professional, improves product discovery for large catalogs, and boosts customer engagement. Support is frequently praised as fast, patient, and effective at resolving theme conflicts and setup issues, especially given the low or no cost.
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Excellent application, very well designed and highly performant. The interface is clear, the features are comprehensive, and the integration with the store is seamless. It brings real added value and helps effectively optimize both the customer experience and the overall performance of the website.
I would especially like to thank Chloé for the quality of her support. She demonstrated great professionalism, attentive listening, and remarkable responsiveness. Her answers were always precise, relevant, and perfectly tailored to my needs.
Customer support that truly matches the quality of the application.
I highly recommend it.
Chloe was so helpful with helping me finalize my product combined listings! Amazing app!
App worked exactly as shown and if you need help, Chloe will take care of any issue you have. 100% would recommend!
Very helpful customer service, was able to solve my technical issue very fast. Very simple and easy to use app! Would recommend
Thank you so much for the awesome review! 😄 We’re thrilled to hear you’re enjoying NS Color Swatch and that our support made a difference. Your kind words really motivate us to keep improving!
If you ever need anything or have suggestions, don’t hesitate to reach out — we’re always here to help!
—From NestScale CS 💛
Chloe has been very good when it comes to Customer Service, their service is really good! Really recommend using the App.
Customer service was excellent ... solved all my "issues" effectively and efficiently ... just be aware that you sometimes have to wait a while for an rep to respond when you start a chat ... and when that happens, you have to monitor the chat because it might time out before the rep appears, just refresh, but if you are patient, you WILL get a rep and my experiences with the reps is nothing but 5 stars.
Hi customer,
Thank you for the 5-star rating! We're glad you're enjoying our app.
If you have any feedback or need assistance, feel free to reach out.
Best regards,
Chloé - Customer Success Manager @NestScale
I loved the customer support Really appreciate Rachel's patience
Thank you so much for your kind words! 😊 We’re so glad to hear that Rachel could assist you and that her patience made a difference. We always strive to provide helpful and friendly support, and it’s wonderful to know that it made your experience smoother. Your feedback really encourages our team to keep doing our best!
If you ever have any questions or need further help, don’t hesitate to reach out — we’re always here for you. 💛
— Chloé from NestScale
The app is good, but what I really liked was the Help Center. Because of some mistakes I made, I wasn’t able to use the app. Rachel, from the support team, was prompt and helpful.
Thank you so much for your feedback! 😊 We’re happy to hear that you find the app useful, and we’re especially glad that Rachel could step in and help you resolve the issue quickly. It’s also great to know it was able to assist you in getting everything back on track!
If you ever need any more help or have suggestions for us, feel free to reach out anytime. We’re here for you!
— Chloé from NestScale 💛
They fixed the issue in a timely manner but most importantly they communicated with me.
Hi Jennifer,
Thank you so much for your feedback! 😊 We’re glad we could resolve the issue quickly for you, and communication is always a priority for us. It’s great to hear you felt supported throughout the process!
If you need anything else or have suggestions, we’re always here to help.
— Chloé from NestScale 💛
I chatted with Chloe, and I can modify it with my theme. Thanks again they are doing the right thing for their customers
Hi there,
Thank you so much for your kind words! I'm really glad I could help and that everything worked smoothly with your theme. We truly appreciate your support and are always here if you need anything else. 😊
Wishing you all the best with your store!
Warm regards,
Chloe – NestScale Support Team
