Reviews (142)

Overall rating
4.4
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to install and use, with a clear interface and strong visual merchandising tools like image/color swatches, variant-specific images, and merged or split variant listings. They say it makes stores look more professional, improves product discovery for large catalogs, and boosts customer engagement. Support is frequently praised as fast, patient, and effective at resolving theme conflicts and setup issues, especially given the low or no cost.

April 23, 2025

She was very responsive and helpful. Resolved my issues in minutes.

Sfida Sport
Australia
16 days using the app
NestScale replied April 24, 2025

Dear customer,

Thank you so much for the kind words! 😊 I'm really glad I could help and get things sorted quickly for you. If you ever run into anything else or have questions down the line, just reach out - I’m always here to help!

Regards,
Rachel - Customer Success Specialist @NestScale

April 22, 2025

Love this app! It was super easy to set up, so many options so to get it looking juuuuust right on my site, and Rachel was quick & helpful getting back to me when I had a couple of questions.

Big thumbs up, looking into their Shoppable Videos app next...

Rewild at Heart
United Kingdom
3 days using the app
NestScale replied April 23, 2025

Dear customer,

Ahh thank you so much! This made our day! 😊 So glad to hear the setup was smooth and that you were able to get everything looking just right on your site. That’s exactly what we hoped for when building the app.

And yay, I’ll pass your kind words to Rachel! She’ll be happy to hear it!
Can’t wait for you to try out our Shoppable Videos app too. If you need anything at all, you know where to find us!

~ Chloé from NestScale 💛

April 10, 2025

This makes the store look so much better and lets customers see the color options so easy! I had a little trouble getting it to work properly with my theme at first but Rachel stepped in and got it fixed and working great! Great addition and great service.

CompanyCam
United States
23 days using the app
NestScale replied April 13, 2025

Thank you so much for the lovely review! 😊 I’m so glad to hear the app helped improve your store’s look and made color options easier for your customers, that’s exactly what we designed it for!

I’m also happy Rachel could step in and get everything working smoothly with your theme. We’re lucky to have her on the team! If you ever need anything else, feel free to reach out anytime, we’re always here to help.

Wishing you all the best with your store!

— Chloé from NestScale 💛

March 11, 2025

Have used numerous apps on Shopify but this one is really really easy to use and setup! Rachel was very prompt with her help.

Zynnia
United States
About 1 hour using the app
NestScale replied March 23, 2025

Thank you so much for the kind words! 🙌
We’re thrilled to hear that you found the app easy to use and set up. Rachel will be so happy to know her support made a difference!
If you ever need anything else, we’re just a message away 😊

Cheers,
The NestScale Team

February 18, 2025

Very helpful staff. Solved my problem quickly and super friendly.

Apparel Outpost
New Zealand
2 months using the app
NestScale replied February 19, 2025

Hi,

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our team. Providing quick and friendly support is always our priority!

If you ever need any further assistance, feel free to reach out, we’re always happy to help! 🚀

Best regards,
Chloé - Customer Success Manager @NestScale

February 12, 2025

This saved me a lot of time. It's convenient and easy to use. Plus, the customer support is very responsive and helpful. Kudos!

FORM Seating
United Kingdom
2 days using the app
NestScale replied February 13, 2025

This means a lot, thank you! 😊 We’re so happy to hear the app saved you time and that you found it easy to use. That’s exactly what we aim for! And of course, our support team is always here whenever you need a hand.

Really appreciate your kind word! Kudos right back at you! 🚀✨

Cheers,
Chloé - Customer Success Manager @NestScale

February 7, 2025

Special thanks to "Rachel" for solving all my problems; she has helped in every possible way.

The Seven Colours
India
5 months using the app
NestScale replied February 9, 2025

Dear customer,

Thank you so much for your kind words! 😊 It truly means a lot to know that I was able to help and make things easier for you. Providing great support is always our goal, and I’m happy I could assist in every way possible.

If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We’re always here to help and ensure you have the best experience with our app!

Wishing you continued success with your store! 🚀✨

Best,
Rachel - Customer Success Specialist @NestScale

January 17, 2025

Great app and really great support from Lily and her team.

theunderwearshop.co.uk
United Kingdom
1 day using the app
NestScale replied January 19, 2025

Dear customer,

Thank you so much for your wonderful feedback! We're delighted to know you’re enjoying the app and had a great experience with Lily and the team. Your support truly motivates us to keep delivering the best service possible. Let us know if there’s anything else we can help with! 😊

Best regards,
Rachel - Customer Success Specialist @NestScale

December 31, 2024

I cannot recommend the NS Image Swatch Variant Option app enough! I had an issue with my variant swatch images, and their support team went above and beyond to assist me. A special shoutout to Lilly, who was incredibly kind, patient, and thorough in helping me fix the problem. She truly deserves a big thanks for her outstanding support!

The team’s professionalism and dedication left me totally satisfied. They resolved my issue promptly and made sure everything worked perfectly. I would honestly rate them 100 out of 100 for both the app and the exceptional support team.

If you're looking for an app with fantastic features and a team that genuinely cares about its customers, this is the one! Huge thanks to Lilly and the NS Image Swatch Variant Option team—you’ve earned a loyal customer for life!

AURAPRO SAUNA™
Canada
About 6 hours using the app
NestScale replied January 1, 2025

Hi,
Thank you so much for your amazing review! 🙌 We're more than happy to hear that our app and support team exceeded your expectations. Lilly will be so happy to know her efforts made such a difference – I’ll be sure to share your kind words with her!

We’re grateful for your trust and loyalty. If you ever need assistance or have questions, we’re just a message away. It’s customers like you that make what we do so rewarding!

Thanks again for choosing NS Image Swatch Variant Option – we’re lucky to have you with us! 😊

Best regards,
Chloé Nguyen
Customer Success Manager @NestScale

Edited January 20, 2025

Works great. Added much needed variant swatches to our collection pages. Perfect solution. The team has been VERY helpful in making adjustments to make the app work with our store. Highly recommend.

Gladfellow
United States
2 months using the app
NestScale replied November 17, 2024

Dear customer,

Thank you so much for your review! We’re thrilled to hear that the variant swatches are a great addition to your collection pages and that they’re meeting your needs. We’re glad to be the perfect solution for you! If you ever have more feedback or need assistance, don’t hesitate to reach out.

Regards,
Chloé - Customer Success Manager @NestScale