Reviews (3,197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.
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The Omnisend support team was incredibly responsive and helpful. I was coming from Klaviyo and Mailchimp, which are both good services and I have no complaints. Klaviyo offered services beyond my need and was appropriately priced beyond my need for sending out a newsletter to subscribers a few times per year. Mailchimp was great as well, just no longer compatible with Shopify. The Omnisend setup took longer than expected because they have a slightly different approach than Klaviyo and Mailchimp, so be sure to plan for 24-48 hours for setup to be complete. All and all, Omnisend has provided excellent support and service, and appears to be the best option for my more basic requirements, plus it has the potential to offer additional services if they are needed in the future.
I have a small business. I tried another platform prior to Omnisend and it wasn't user friendly at all and the customer service just wasn't there. I researched and compared companies on the Shopify app store and Omnisend looked like a fit for me and it had a free trial. Was I frustrated setting everything up? Yes! Was customer service there for me? OMG! Every step of the way!!! I have never experienced such attentive customer service. So far things are going well and I know with this new partnership the sky is the limit!
I just sent my first e-mail and I am super stoked about how user friendly this platform is. I want to use a tool that integrates with shopify so that triggered email can be sent based upon activity in my store. That is why I chose this platform, but I am shocked at how easy and awesome it is!!!
just used for email marketing an trying more features lets see if you still reading this review its mean im happy with all app and just contacted to customer support they respond very nice and thank you guys *****7iy good
Omnisend integrates with Shopify so easily, and it's super intuitive to use to customize forms, automations and campaigns to match all of my brand elements.
I use this app for all my email marketing. Super easy to import contacts from Mailchimp. I've set up a couple automations, and I just set up my first campaign. I like that it's so easy to add featured products into marketing emails. I've also contacted customer service a couple times, and they have helped me out as well. Superb!
Great App. Very easy to use with great products! Customer Service was fast and very helpful. Thank you for a awesome app!
So far we're really impressed with the ease and coolness of this app. From the automation set up to the variety of templates. We've long been mailchimpers and this is far better. Less clunky, really sleek and smooth to use. So easy anybody can do it... but do it really really well like they totally know what they're doing. Really we're all just winging it. But this app makes you look like you're in total control and are a total marketing marketeer. Big love to omnisend. The Luxe Co team
great app. Very user friendly and easy to navigate, creating content is never been this easy. More power to the developers!
Muito fácil de usar. Vamos ver como vai ser os resultados. App tem um grande potencial dentro do shopify.
