Omnisend Email Marketing & SMS

I can give only 2 stars... As soon as I purchased this app, I created my first automation with a welcome email. The welcome email was created from an Omnised template, and the email doesn´t work for mobile version. The customer service promised a solution in 24-48 hours. If I am paying for this app I expect it to work... I would have expect from the Customer service an immediate solution, does any campaign template from Omnisend work for mobile version?? Then I would try with a different template to avoid having my automation stopped till the Customer service comes back to me.

On the other hand, there is no way to customize the confirmation email for double opt-in, which is really a problem for any European customer requiring GDPR. This email looks really spammy, with an orange button as "confirm your email". I can imagine many potential subscribers will not trust this spammy button, and I will loose subscribers. Mailchimp does here better, you can completely customize this email and fit it to your brand. I already sent my feedback to Omnisend, asking for at least, if it not possible to customize the color, make the color less spammy, like black.

I have to give only 2 starts because I find this really a basic thing any good email marketing app should offer. Hope an update comes very soon and I can give you guys more starts!

First time and it was super easy!!! There are step by step instructions for everything and responsive customer support if you do get in a jam! Thanks Omnisend

This app makes me happy! So easy to set up and very nice features that make if possible for your email marketing to live on its on to an extent. Nice welcome emails with personal discount codes etc. Love it!

On this application description page, I did not find any description of the validity period.

Now, the 50% off coupon code they provided has expired. Very disappointed.

And, at this moment. They still show this coupon code.

I'm really liking this app. The free version is enough for me to design a great looking newsletter and schedule it to be sent out. I still use Shopify generated confirmation emails, but will most likely upgrade to a paid version of Omnisend as my business grows. Easy to design emails and create segments, and very intuitive to use. Seamless integration with Shopify.

I am a small maker with one part time employee, so my funds and time available for email marketing are slim - Omnisend is affordable, intuitive, and works even for small shop owners like myself. It's easy to learn and allows your business to grow just by pushing buttons and setting automations. Try it!

I really appreciate the customer service, and their help with getting out our first newsletter. Very thing worked great, I love the integration with Shopify, and the picking tool is awesome!

Great customer service when I came across a small tech problem. Very helpful, friendly and quick to answer all my questions.

Easy to use once you get the hang of things. Love the idea of linking to Google and Facebook. Mass Marketing made easy !

Love this app! Have used it several times in the past, ended my subscription because I thought Shopify would be better. I was wrong! So happy to be back! Love the templates and the customer service is super helpful and fast!