Reviews (3,195)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

July 4, 2026

Tipi bookshop
Belgium
Over 4 years using the app
Omnisend replied July 6, 2026

Really appreciate the 5-star rating. We put a lot into making email automation and SMS campaigns seamless for ecommerce brands, and reviews like yours confirm it's making a difference.

May 20, 2026

LanLivia
Netherlands
Over 2 years using the app
Omnisend replied May 21, 2026

A 5-star rating says it all! We're glad Omnisend has been delivering for you, and we'll keep it that way.

May 15, 2026

Creatively Designed Shop
United States
6 months using the app
Omnisend replied May 18, 2026

Thank you so much for the 5-star rating! We're thrilled to be part of your marketing stack and helping you drive results.

May 13, 2026

cooltideswimwear.com
Panama
Over 1 year using the app
Omnisend replied May 15, 2026

Really appreciate the 5 stars! It's great to know you're happy with Omnisend.

June 23, 2026

Diamonet
Germany
7 months using the app
Omnisend replied June 24, 2026

Five stars means a lot to us! We're glad our AI marketing tools are working well for your store and helping you get results. We're here whenever you need us.

May 12, 2026

Canter & Craft
United Kingdom
About 8 hours using the app
May 10, 2026

Sips and Secrets
United States
Over 3 years using the app
Omnisend replied May 12, 2026

Thanks for the 5 stars! We're glad to be part of your success.

May 6, 2026

Capra Core
Netherlands
6 months using the app
Omnisend replied May 7, 2026

Thank you for the 5 stars! We're happy to be part of your success.

June 13, 2026

TUTTIO
Hong Kong SAR
Over 2 years using the app
Omnisend replied June 15, 2026

Five stars, we'll take it! 😊 It's great to know you're happy with Omnisend, and we're looking forward to supporting your continued success.

April 30, 2026

BEDDOME
Canada
About 5 years using the app
Omnisend replied May 4, 2026

We're so grateful for the 5 stars! We'll be right here making sure your email and SMS marketing keeps delivering results.