Reviews (3,196)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

August 13, 2026

Custako
Hong Kong SAR
Almost 3 years using the app
Omnisend replied August 28, 2026

That five-star rating means a lot to us. Omnisend is built to make email and SMS automation simple and effective for ecommerce brands, so knowing it's delivering for you is exactly what we're here for.

June 11, 2026

8Lines Shop
Latvia
Over 4 years using the app
Omnisend replied June 12, 2026

A 5-star rating says a lot on its own. We're glad Omnisend is part of your store's success, and we'll keep making sure it stays that way.

June 11, 2026

MiniKays
Australia
1 day using the app
June 11, 2026

LOGiiX
Canada
Over 4 years using the app
Omnisend replied June 12, 2026

Really appreciate the rating! Omnisend will be right here, delivering for you as your business grows.

June 5, 2026

Onward Brother
United States
Over 1 year using the app
Omnisend replied June 8, 2026

That 5-star rating made our day. Excited to keep helping you get more from your email and SMS marketing.

July 27, 2026

ISAM Health & Wellness
Netherlands
12 months using the app
Omnisend replied July 28, 2026

Five stars, and we'll take it! 🙌 It means a lot knowing our AI-powered ecommerce marketing tools are delivering for you. Here's to more growth ahead - we're with you every step of the way.

June 3, 2026

Ebunkeris
Lithuania
1 day using the app
Omnisend replied June 4, 2026

We really appreciate the 5 stars! Your trust keeps us focused on delivering the best experience possible.

July 15, 2026

Paul Rivera Official Shop
Italy
Over 2 years using the app
Omnisend replied July 17, 2026

Five stars says plenty! We're glad Omnisend's email and SMS automation is working for your store. Here whenever you need us.

May 24, 2026

Mittens and Moods
Australia
Over 4 years using the app
Omnisend replied May 25, 2026

Five stars, no words needed! We're glad Omnisend is working well for your store, and we're here whenever you need us.

July 7, 2026

Blacklyte EU
Canada
7 months using the app
Omnisend replied July 8, 2026

Five stars, no words needed! We hope Omnisend's email and SMS automation keeps delivering results for your store. Thanks for the love - we're always here to help you grow.