Reviews (3,196)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

June 16, 2026

The Water House
United States
About 2 years using the app
Omnisend replied June 18, 2026

Five stars, no words needed! We're happy to be part of your success and look forward to supporting you as you scale.

June 16, 2026

qdanpets
China
1 day using the app
Omnisend replied June 17, 2026

A 5-star rating says a lot. Glad Omnisend is playing a real part in your store's success, and we'll keep working to make sure it stays that way.

June 16, 2026

ELAREE STUDIO
United Kingdom
About 19 hours using the app
Omnisend replied June 17, 2026

Five stars from you means a lot to us. We're glad Omnisend is working well for your business and we're here to keep that momentum going.

August 26, 2026

Teppana GmbH
Germany
Almost 6 years using the app
Omnisend replied August 28, 2026

Thank you for the 5 stars! We know there are plenty of options out there, so choosing Omnisend for your email and SMS campaigns means a lot. We're rooting for your continued success.

June 15, 2026

Lace & Hide Mercantile
United States
28 minutes using the app
Omnisend replied June 16, 2026

Five stars, no words needed! We're glad Omnisend is delivering for you, and we're here to keep supporting your growth every step of the way.

June 15, 2026

Velvet Fluxe
United States
3 months using the app
Omnisend replied June 16, 2026

A perfect rating with no words still speaks volumes. We're proud to be part of your journey and committed to helping your business keep scaling.

August 22, 2026

ACCAMUU
Colombia
7 days using the app
Omnisend replied August 28, 2026

Five stars from you means we're doing something right. Our goal with AI marketing is to make every campaign feel less like work and more like a win. Thanks for being part of the Omnisend community.

August 18, 2026

Paraiso
Spain
9 months using the app
Omnisend replied August 28, 2026

Thanks for the 5 stars! We put a lot of work into making AI-powered ecommerce marketing feel effortless, so this genuinely means something to our team. Excited to keep supporting your growth.

June 13, 2026

Fros & Bros
United States
Over 5 years using the app
Omnisend replied June 15, 2026

A four-star rating means a lot, thank you! We're committed to making sure your experience only gets better from here, and we'll keep pushing to make Omnisend the tool that earns all five stars from you.

June 12, 2026

Cumbria Crystal
United Kingdom
Almost 4 years using the app
Omnisend replied June 15, 2026

A 5-star rating means a lot, thank you! We're glad Omnisend is working well for your store, and we're here whenever you need us.