Reviews (3,196)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

July 4, 2026

RICALOUX
United States
15 minutes using the app
July 3, 2026

SOLO Eyewear
United States
About 7 years using the app
Omnisend replied July 6, 2026

Five stars means a lot, thank you! Whether it's email automation, SMS campaigns, or the AI-powered tools in between, we're glad it's all clicking for your store.

July 3, 2026

Alpha BioMed
United States
8 months using the app
Omnisend replied July 6, 2026

That five-star rating is genuinely appreciated. We built Omnisend as an AI marketing platform for ecommerce brands, and knowing it's delivering for yours makes it all worthwhile. Thanks for taking the time to review us.

June 27, 2026

layanesmithart
United States
Almost 4 years using the app
Omnisend replied June 29, 2026

That 5-star rating says a lot, and we appreciate it. Helping ecommerce brands get real results through email and SMS automation is exactly what we're here for. Glad to have you with us!

June 25, 2026

The Pear Bears
United States
12 days using the app
Omnisend replied June 26, 2026

That 5-star rating means a lot. We hope Omnisend's AI-powered ecommerce marketing tools are doing exactly what they should: saving you time and driving results. Thanks for the support, we're glad to have you with us.

October 20, 2026

Orchidée Boutique
Canada
2 months using the app
Omnisend replied October 21, 2026

Five stars say a lot, and we're glad Omnisend is delivering for you. Our AI-powered email and SMS automation is built to help ecommerce brands like yours get real results with less effort.

June 23, 2026

The Zinc Guy
United States
Over 6 years using the app
Omnisend replied June 24, 2026

That 5-star rating says it all! It's great to know you're having a solid experience with Omnisend's AI marketing tools.

June 20, 2026

Nolaskinsentials
United States
Almost 2 years using the app
Omnisend replied June 22, 2026

This genuinely made our day! Knowing our AI marketing tool is contributing to your store's success is exactly why we do what we do. We've got your back.

June 20, 2026

Sultry Girls
United Kingdom
Over 1 year using the app
Omnisend replied June 22, 2026

Five stars, thank you! Knowing our AI marketing platform is helping your store get real results makes this even better. We're here to keep that momentum going.

June 19, 2026

Pankajakasthuri
India
About 1 year using the app
Omnisend replied June 22, 2026

That 5 stars means a lot, thank you! It's great to know our AI-powered marketing features are helping your store perform. Looking forward to supporting your continued success.