Reviews (3,196)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

August 3, 2026

Effortless Swim
United States
11 days using the app
Omnisend replied August 4, 2026

Five stars and no words needed - we'll take it! Knowing Omnisend's AI marketing and campaign automation is working for your business means everything to us. More wins ahead!

August 2, 2026

Cellulite Gold
United States
About 19 hours using the app
Omnisend replied August 3, 2026

Really appreciate the 5 stars! Our goal is to make AI-powered ecommerce marketing feel effortless, and it sounds like we're on the right track. More good things ahead!

July 31, 2026

Zenblends Cold-Press Juice
United States
10 months using the app
Omnisend replied August 3, 2026

Five stars says it all! We're glad Omnisend's AI-powered ecommerce marketing tools are working for you. Here's to strong results ahead.

July 31, 2026

Bowfinger Archery Inc
United States
Over 2 years using the app
Omnisend replied August 3, 2026

This means a lot to us! Running a store is no small thing, and we're glad Omnisend's AI marketing tools are making it a little easier. Excited to keep supporting your growth.

July 29, 2026

Cybele's Harvest
United States
3 months using the app
Omnisend replied July 31, 2026

A 5-star rating says a lot on its own, thank you! It's great to know Omnisend's AI-powered ecommerce marketing is working for your store. We're here whenever you need us.

July 24, 2026

Vhouse Florist
Australia
Almost 3 years using the app
Omnisend replied July 27, 2026

Thank you for the 5 stars! We're glad Omnisend is working well for you. Our goal is to keep your email and SMS campaigns running smoothly so you can focus on what matters most.

July 23, 2026

Arbiter Studio
United States
Over 1 year using the app
Omnisend replied July 27, 2026

Five stars, no words needed - we appreciate it! Omnisend's AI-powered ecommerce marketing tools are built to help your business perform, and it's great to know you're having a good experience.

July 14, 2026

Yum For Paws
Canada
3 months using the app
July 14, 2026

Twinkle Beds
United States
11 months using the app
Omnisend replied July 15, 2026

Thank you for the 5 stars! It's great knowing our AI-powered ecommerce marketing tools are making a difference for your business. We're here whenever you need us.

July 5, 2026

Hautè.Book
India
5 days using the app