Reviews (3,196)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

September 2, 2026

ArcticSteez
Australia
6 days using the app
Omnisend replied September 3, 2026

Five stars means a lot, thank you! We're glad Omnisend's email and SMS automation is working well for your store 🙌

September 1, 2026

Laine Collection
United States
About 4 years using the app
Omnisend replied September 2, 2026

Five stars, we'll take it! If Omnisend's email and SMS automation has been helping your store run smoother and convert more, that's exactly what we're here for. Really glad to have you with us.

August 31, 2026

FOXY CREATIONS
Canada
About 1 year using the app
Omnisend replied September 1, 2026

That five-star rating is genuinely appreciated! Omnisend is built to make AI-powered ecommerce marketing feel effortless, and it's great to know it's delivering for you. Here to help you keep that momentum going.

August 29, 2026

Lalorene
United States
3 months using the app
Omnisend replied August 31, 2026

A 5-star review with no words still speaks volumes, so thank you! Omnisend is designed to take the complexity out of ecommerce marketing, and knowing it's delivering for you is exactly what keeps us going.

August 20, 2026

Living Legends
United States
3 months using the app
Omnisend replied August 28, 2026

We'll take that! 🙌 Five stars is the best kind of feedback. Omnisend's email and SMS tools are built to drive real results for ecommerce brands, and it looks like that's exactly what's happening. Thank you!

August 15, 2026

Le Goute Natural Spice
United States
About 2 months using the app
Omnisend replied September 7, 2026

Thanks for the 5 stars! We built Omnisend to make email and SMS automation genuinely simple for ecommerce brands, and it's great to know it's landing well.

August 12, 2026

Zazzo
Egypt
About 3 hours using the app
August 8, 2026

Donna Henry
United Kingdom
About 2 months using the app
Omnisend replied September 7, 2026

That 5-star rating means a lot! We're glad Omnisend's AI-powered email and SMS automation is making a real difference for your store.

August 7, 2026

She Dreams Rich
Canada
August 5, 2026

Berto Lucci
Greece
1 day using the app
Omnisend replied August 6, 2026

Thank you for the 5 stars! It's great to know Omnisend's AI-powered ecommerce marketing tools are delivering for your business. We're committed to making sure that continues.