Reviews (3,197)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

October 7, 2026

SHQIPFUL
United States
3 months using the app
Omnisend replied October 8, 2026

That 5-star rating genuinely means a lot to us! We built Omnisend's AI marketing and email automation tools to help ecommerce brands get real results without the complexity, and knowing it's landing well keeps us pushing forward.

October 6, 2026

Gaya Gunatillake
Australia
5 months using the app
Omnisend replied October 7, 2026

That 5-star rating means a lot to us! We're glad Omnisend's AI-powered email and SMS automation is making a difference for your store. We're always here when you need us.

September 25, 2026

static.soci3ty
United States
10 months using the app
Omnisend replied September 28, 2026

Five stars say a lot 🙌 We're glad Omnisend is working well for your store. Our AI-powered email and SMS automation is built to help ecommerce brands like yours run smarter campaigns and drive real results.

September 23, 2026

FORGED HAVEN
United States
8 months using the app
Omnisend replied September 24, 2026

Five stars says it all! We're glad Omnisend's AI-powered ecommerce marketing is working for your store. Here's to more revenue and less manual work ahead.

September 23, 2026

antimaison9
United States
3 months using the app
Omnisend replied September 25, 2026

That five-star rating is genuinely appreciated, thank you! Whether it's email automation, SMS campaigns, or our AI-powered workflows, we're here to keep supporting your growth every step of the way.

September 18, 2026

SunnyBrook Co.
United States
2 days using the app
Omnisend replied September 21, 2026

That 5-star rating is genuinely appreciated! Omnisend's AI marketing tools are built to help ecommerce brands grow on their own terms, and knowing we're hitting the mark means everything.

September 15, 2026

Lactivate
Australia
14 days using the app
September 15, 2026

Neba Skincare
South Africa
About 1 hour using the app
Omnisend replied September 16, 2026

Five stars, no words needed! We built Omnisend's AI marketing tools to make ecommerce easier and more effective, and it's great to know that's coming through. Thank you for the support.

September 15, 2026

Uneeque Designzz
United States
Over 1 year using the app
Omnisend replied September 16, 2026

Really appreciate the 5 stars! Helping ecommerce brands get more from their email and SMS campaigns is exactly what we're here for. Glad to have you with us!

September 11, 2026

Vidal Teppichgalerie AG
Switzerland
Over 2 years using the app
Omnisend replied September 14, 2026

Thank you for the 5 stars! We're glad Omnisend's AI-powered ecommerce marketing tools are working well for you.