Reviews (3,195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.
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Had some great support today from Saleh in the online chat helping me through verification and setting up of DNS records - which is way over my technical capabilities!
He explained everything very well and managed to get the problem sorted, and I was very grateful and impressed.
DNS records can definitely feel like a puzzle with a few too many pieces, but we're thrilled to hear that Saleh helped make everything click into place! Clear explanations and smooth setups are what we aim for, and it’s great to know you felt supported along the way. Thanks for your kind words — we appreciate you!
Had amazing support on the chat app from Dilara. Absolutely fantastic and got everything up and running for me without any fuss.
Love to hear it! 🎉 Dilara will be thrilled to know she made the setup smooth and fuss-free for you. Quick, helpful support is what we aim for — if you ever need anything else, you know where to find us!
The support I received was absolutely amazing! They responded quickly and took the time to thoroughly address my issue. Their professionalism, patience, and kindness truly stood out, making the entire experience seamless. I couldn't be more grateful for their help!
Now that’s what we love to hear! 🙌 Quick, thorough, and kind support is exactly what we aim for, and we’re so glad we could make your experience seamless. Your gratitude means the world to us — if you ever need anything else, we’re just a message away!
Love Omnisend. They always answer any question, help out where needed and just in general, the platform is very inviting and convenient to use.
Tried them all, Omnisend is the best.
Now that’s what we call a glowing review! 🌟 We’re thrilled to hear that Omnisend stands out as the best for you. Whether it’s answering questions, lending a hand, or just making things easy, we’ve got your back.
Maria was very helpful in explaining automations and how it works helping with the setup.
Automations can be tricky, but not with Maria on your side! 🚀 We're happy to hear she made everything clear and easy. If you ever need more tips or tweaks, we're just a message away!
Still pretty early in with Omnisend, but honestly its pretty great having everything simplified by sorting all the brand stuff at the start of using has made making campaigns and automations as easy as clicking a few buttons
Thanks for sharing your experience! It’s great to hear that getting started with Omnisend has been smooth and efficient for you. Our goal is to make campaign creation and automation as intuitive as possible, so you can focus on what matters most — growing your brand. If you ever need anything, we’re just a click away!
OH MY GOODNESS!!!! Mariia and team definitely went above and beyond to get the problem resolved/ figured out.
I am by fair extremely content with the response she provided me and even more content with her customer service skills. Very kind, patient and understanding of the issue. Thank you so much Mariia.
If I ever have any issue again, I will not hesitate reaching back out to OmniSend Help as the process was super easy and quick.
Wow, this review is like sunshine on a cloudy day! ☀️ Mariia’s customer service skills are truly top-notch, and we’re so happy you had such a fantastic experience. We’ll always be here to help — thank YOU for being amazing!
Exceptional customer service through their chat support! Sanya went above and beyond to help me with my setup process. Her patience and expertise made what could have been a complicated process feel smooth and manageable. She took the time to walk me through each step, ensuring I understood everything completely.
Hi there,
Thank you for sharing your wonderful experience! We’re delighted to hear that Sanya’s patience and expertise made your setup process feel smooth and manageable. Your satisfaction is our priority, and it’s great to know she went above and beyond to help.
If you need any more assistance or have further questions, don’t hesitate to reach out—we’re here to support you!
Johnny is awesome! best customer support ever!
Awesome meets awesome! Johnny’s thrilled to hear this, and we’re all beaming with pride. Thanks for making our day! 😊
Eduarda was so on point, she helped me to fix my email sender issue that damaged my recipent volume and helped understand why photos doesnt show on the email marketing - she is great
Eduarda is definitely on top of her game! 😊 We’re thrilled she could help you with your email sender issue and photo visibility—she’s one of the best at breaking things down! Thanks for the glowing review—we’re always ready to tackle the tricky stuff for you.
