Reviews (3,195)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.

February 7, 2024

I had an issue setting up the new requirements for email marketing and received extremely fast and helpful service from Baarath. A great program with great support.

D&L Airgun
Canada
Over 5 years using the app
February 8, 2024

Tech support is amazing! Karine helped me with my email list emergencies. She responded quickly and stuck with me until my issues were handled.

Consult Beaute
United States
About 2 months using the app
February 7, 2024

Thank You Baarath for your help :)

ALLRUGO
Pakistan
Over 2 years using the app
February 7, 2024

Beran has been a great help with support. thank you! The customer support is excellent! smooth process overall

Distorted Angels
United States
Over 1 year using the app
February 7, 2024

Luiz is my hero, spent hours pulling my hair out the night before, he solved the issue in 1 minute.

Contact Coffee Company Ltd.
United Kingdom
Over 4 years using the app
February 6, 2024

Easy to use and a much more affordable option than some of the others I looked at. Their help chat is top notch.

Makit Takit
United States
Over 4 years using the app
February 5, 2024

Beran is AMAZING! So Helpful and always goes above and beyond. Very helpful and quick responses.

Gypsy And Wolf
Australia
Almost 3 years using the app
February 4, 2024

Karine was super quick and helpful to resolve some issue we were having with the new email rules. We needed to get out an email campaign that day and had the issue resolved within minutes. Perfect customer service.

Wild Coast Brew
United States
Almost 2 years using the app
February 2, 2024

Denis very helpful and fast - thanks!

The Lawn Pack
United Kingdom
Almost 3 years using the app
February 2, 2024

Omnisend is easy to use and the customer service is excellent!

Oli & Tess
United States
Almost 5 years using the app