Reviews (3,195)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.

January 27, 2024

Amazing customer service, and an easy to implement fix!

Cassie Alexander
United States
5 months using the app
January 25, 2024

Kayque has been most helpful in resolving an email verification issue that we had. Quick and intelligent responses. And after hours too!

Deco Gear
United States
Over 3 years using the app
January 24, 2024

Thanks Baarath, helped me resolve an email issue I had.

Shop CK5.com
United States
Almost 4 years using the app
January 24, 2024

Beran was a GREAT help, really appreciate the quick and helpful response provided, and left me with a peace of mind knowing that if I have any questions or concerns, I can reach out to the support anytime, wonderful! The support team is fantastic! Satisfied!

SodaStream SG
Singapore
Almost 7 years using the app
January 24, 2024

The customer support is excellent! I had multiple questions on various topics including billing and automatcation, and Agustin was able to quickly answer each one. He even followed up a day later to see if anything else was needed. I sincerely appreciate their continued efforts and responsiveness.

Securis
United States
About 4 years using the app
January 22, 2024

Omnisend has great customer service. Salma was really helpful in answering my queries and solving my problem.

Steve
United States
About 1 year using the app
January 20, 2024

Great app that handles it all! The team is phenomenal and always makes sure any issues are handled quickly and efficiency. Beran is great and extremely knowledgeable and also happy to suggest ways to improve our use of their systems/products. Thank you for always making things simple and easy to understand.

Mycologysimplified
United States
9 months using the app
January 19, 2024

Great and prompt support offered by Kayque to complete the Domain Authentification steps!!

RENEWDESIGNERRECYCLE
New Zealand
Over 5 years using the app
January 16, 2024

Sanya was the greatest customer service experience I have ever had. Even through me wanting to give up on my problem, she stuck it through and really helped me out. Something that takes days for other people having to go through shopify support etc.. Sanya helped me solve in 5 minutes, EVEN LESS!! thank you so much Sanya!

wornbyreza
United States
30 days using the app
January 17, 2024

Super easy to use.

Great customer support!

Matija was super helpful!

Mamma G Cookies
United Kingdom
12 months using the app