Reviews (3,195)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.

January 5, 2024

Useful app with lots of great features. Awesome support - thank you, Karine!

COMFYIST
United States
About 1 year using the app
January 3, 2024

Just used support for the first time and was amazed by how quickly I got an answer and how objective and to the point Baarath was.

He immediatelly understood my problem, gave me the right advice and in no time my questions were answered an I was good to go. I needed help to get my domain signed with Omnisend and got it done in less than 15 minutes with Baarath's help.

Hypergoat Coffee Roasters
United States
4 months using the app
January 4, 2024

Exceptionally helpful and effective support that solves all your issues fast. I highly recommend the application.

Rejuva Fresh
United States
Over 1 year using the app
December 28, 2023

good team fast support and overall good email marketing app. thanks Beran for the help

AI Music Service
United States
About 2 months using the app
December 25, 2023

Highly recommend Omnisend, it's easy to use and the help team are fantastic. The templates are great and easy to use. The automations are straight forward too.

Big Little Gift Box
New Zealand
4 months using the app
December 19, 2023

Amazing. Baren is always so helpful and make everything easier for me.

Physiogel Pakistan
Pakistan
About 1 year using the app
December 15, 2023

Definitely my favorite email marketing app and I've tried Mailchimp, Klaviyo, Privyy, Beehive, you name it. Easy to use and gets results everytime. Also their support team is amazing.

The Afropolitan Shop
United States
About 2 years using the app
December 15, 2023

Baarath was so helpful on email!

Studio.Crude
United Kingdom
8 days using the app
December 14, 2023

Happy to use Omnisend for over 2 years now. Support is always very happy and friendly. Karine was really helpful.

Brain Games LV
Latvia
Over 3 years using the app
December 13, 2023

Fantastic app. Really easy to get started and fantastic-looking templates to start with. Support is great. Karine from the Omnisend support team was super responsive and provide the exact info I needed to help with my first campaign.

Man In His Prime
United States
2 days using the app