Reviews (3,195)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

April 22, 2014

Works as a breeze. A must-have app for all out there.

FashionNation.in
India
About 1 month using the app
April 22, 2014

Good app works well.. Only thing it needs is a way to resize the images that are attached from the products pages. Otherwise a simple and easy to use app that makes marketing easy for your store.

Shoe Be Do
United States
About 1 month using the app
May 12, 2014

Customizable and super easy to use. Been looking for an app like this for a while. Thanks guys!

Modern Cheongsam - Lark and Peony
Singapore
About 4 hours using the app
May 25, 2014

I downloaded this app last month with the intentions on using it for my store.

I never had a chance to actually use the app but had installed it into my theme.

I noticed I was not receiving as much mail from my customers as usual on my site, after awhile I noticed my shopify contact box on my site was not working and had not been ever since I downloaded this app to my store.

After spending an hour on the phone with Shopify, we discovered that this single app interferes with the send button of Shopify's contact box.

After removing this app, everything works fine again and my contact box is now working. This app has caused me to lose a ton of business and countless customers as they think they are sending me an email, but we never received it.

I cannot tell you how upset I am that I trusted an app like this to help my business, when it actuality it cost me a fortune over lost sales and angry customers.

You guys really need to look into this issue. Shopify has confirmed the issue and is escalating it to the top. Hopefully someone from Shopify reaches out to you guys so you can get this fixed and you don't affect anyone else's business.

K5 Optima Store
United States
About 1 month using the app
June 12, 2014

Soundest is simple and easy to use yet very powerful in what it offers. It's just one of the things that is too good to be true and is actually TRUE!

TALLYBOOKDIRECT.com
United States
7 days using the app
June 16, 2014

Awesome app... and it's Free! I needed a quick and easy way to send New Product emails to our customers. This app made it simple to build a newsletter using a customize, pre-made template. Exactly what I was looking for. And did I mention that it is free?

Thank You!

Sparkle & Jade
United States
About 2 hours using the app
July 13, 2014

Great tool ... email marketing at its best :)

RETRO-REPRODUCTIONS
United States
2 days using the app
July 17, 2014

Fantastic! Up and running with first email ready to go in an hour. Very easy and intuitive.

DR Physique Limited
United Kingdom
About 12 hours using the app
July 31, 2014

So far it worked great for a free service! We have 20k subscribers so far so we can send out 5 a month which seems perfect for not over throttling our users. Hopefully more will be implemented theme wise as sticking to their current themes are sort of lack luster but get the point across. Of course it seems still in development so 5 outta 5 from us over here!

Also the whole be able to pick what product you want to promote is a freaking time saver and a half! Thank you.

Angelus Direct
United States
About 20 hours using the app
July 31, 2014

WOW, that was easy! I'm not that computer savvy, but I had my first newsletter sent out within 15 minutes! This is one of the best apps I have found - deliver my products so they look as beautiful as they are to my customers and potential customers. Great job Soundest!

Hello Courage
United States
33 minutes using the app