Reviews (3,197)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

September 19, 2016

Great product - we personally prefer it to Mail Chimp, if all works well we may upgrade in the future. I would not start your free trial too quick though as we did it when we had a low email capture rate and didn't really get to test it, should have waited.

Retro Spectacle
United Kingdom
About 7 hours using the app
September 23, 2016

Really like this app, very intuitive - just love how easy it is to add products to the newsletter. Customer service excellent too - had a query which was resolved swiftly by Veronika

Fiona Dunlea
Ireland
8 days using the app
September 23, 2016

Simply put, this app is Mind Blowing! And talk about the support you get! Instant replies, no hassle, friendly and efficient. Seeming less implementation, literally click and sell. When I contacted them was to confirm features and they had them all!
One very happy seller here!

Avanchy
United States
About 13 hours using the app
September 23, 2016

Great app, easy to use and most important customer service is great!!

Dada Nz
New Zealand
3 months using the app
October 7, 2016

have done many things i always wish to do

Swag Hair Shop
Hong Kong SAR
36 minutes using the app
October 14, 2016

I was a little confused at first as the set up is different to the provider I had been using before, but actually, it turned out to be very simple with some great features and the feedback that allows to you see exactly how many sales your email has generated, is really helpful.

Toasted Glass
United Kingdom
14 days using the app
October 19, 2016

I haven't launched my site yet, but have been busy making sure the back of house systems are in place. Soundest has helped me with this by providing an easy to use template/s for each and every incidence I need them. In all reality, I haven't launched my site yet because I have been sending out email marketing to my target market in "practical stuff" (school uniform hair accessories), and they have been actually buying (!) prior to launch of the "fun stuff" (cute accessories for young girls)! I suppose that's a good position to be in!? I'd say they're worth a go :)

Ponytails And Fairytales
Australia
17 days using the app
Edited January 5, 2017

Seamless. An efficient way to market to your customers. Simple to use. This app has all the basics needed to create professional looking newsletters and mail-outs. Looking forward to new templates in the future.

BEST Customer Service I have had online.

Napajapan
Japan
3 months using the app
October 31, 2016

Fairly easy to use. I like the weekly stats that they send of how many subscribers you have on your mailing list

Cerrura Fashions
United Kingdom
20 days using the app
November 2, 2016

Great app! Cant imagine doing email marketing without it!

Jonavancrail
United States
29 days using the app