Reviews (3,197)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

March 18, 2017

Easy setup, beautiful results. Could not have asked for anything more. I will certainly recommend.

Mo Ka Queenz
United States
About 1 hour using the app
March 21, 2017

They were extremely helpful and polite to me. They resolved my issues and gave me advise on how to do it better next time. Really good to have a chat helpline like this. Thank you.

Something Italian Trial
United Kingdom
7 months using the app
April 2, 2017

Loev it love it love it. Essential for any business, flawless integration and makes sending customer newsletters, abandoned cart emails etc super easy.

Aquatic Supplies Australia
Australia
10 months using the app
Edited April 6, 2017

I am certain that this is an excellent app. But very occasionally numerous issues occur whereby an app simply does not work. My initial issue was with Shaw, one of Canada's largest telecommunications companies. Shaw's spam filters had (wrongly) listed soundest as a spam associated company and froze my emails when I used the soundest name. Shaw is most certainly incorrect in this but it was still a nuisance to manage.
Then I had considerable difficulty in setting up the 'easy to use' system. Again I am sure that it is 'easy to set up' but perhaps not for me. The support staff at soundest support tried hard to resolve the issues and I am grateful for their assistance, but it was without any success. Sometimes even with the best will in the world things just do not work and it is best to move on.

Side Street Studio
Canada
About 7 hours using the app
April 9, 2017

I love this app because it is very user friendly!

Swan Court
United States
About 3 hours using the app
Edited April 14, 2017

One of the top 5 shopify apps , great features , price and customer support. A must have app for an ecommerce store owner

Styor
Australia
About 2 months using the app
April 16, 2017

This is the perfect app for email blast I love it

Music Business Ent Llc
United States
About 2 hours using the app
April 18, 2017

Very user-friendly, worked exactly as described. Fantastic!

Commercial Truck Parts
Canada
About 1 hour using the app
April 19, 2017

Awesome App with some really great features. I like that I can pick product from my store and add them to an email, right from the email creator. It's extremely helpful

Burnin Diesel T Shirts
United States
About 1 month using the app
April 25, 2017

Really easy to use! The only thing I'd recommend is adding a color 'picker' tool so I could use my font colors on text but other than that, great!

Flygirlbrand
United States
11 days using the app