Reviews (3,197)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

May 1, 2017

I moved over to Soundest from Mailchimp as I just couldn't get Mailchimp to work. Soundest has amazing chat support, is any easy app to navigate and works just fine. Perfect for my small-size business email capture needs!

Studio Q Art By Nicky
United States
4 days using the app
May 1, 2017

All I can say is a big WOW!
What a improvement to the others so called mailing marketing...I wish I would have known about you guys before...

Memoi
United States
About 2 hours using the app
May 3, 2017

AMAZING AND EASY TO USE !! ABOVE ALL CLASSY TEMPLATES BUT ADD SOME MORE

Cc Resorts
Australia
About 2 hours using the app
May 5, 2017

Horrible support, customer service. Its a good system that bugs out all the time. Discounts wont drag and drop properly, discounts don't value and add right.

endless bugs and complaints.

I am done! its costs me over $50 a month...seeya!

Little Miss Marmalade
United States
9 months using the app
Edited September 6, 2019

I wish there was a way to just write a simple text design email pulling the products and text links, also there is a MAJOR bug! the product price is shown with a comma for USA instead of a period, so it looks like $50,00 instead of $50.

Many people are on google and google blocks images in emails marketing. so i would like to test text only emails with hyperlinks imbedded thanks- bill

Mckim Photography
United States
Almost 3 years using the app
May 15, 2017

Great app to use very simple and effective.

Xoutlet
United Kingdom
6 days using the app
May 15, 2017

Lots of great inspiring templates, easy to use and effective. Very pleased!

Shoptizz
Germany
14 days using the app
May 17, 2017

Easy to use. Quickly support through the live chat. Convenience!

Organic Sleep
United States
Over 2 years using the app
May 18, 2017

Awesome App that works just as it says it does.

The Scoopie
United States
Over 2 years using the app
Edited November 5, 2019

I am adding ANOTHER Update as of Nov 5 2019, to my 5-Star review, because honestly these guys flat out deserve it. I had a Billing Issue, that I did not discover for 3 Months, and when I did discover it, and let them know about it, they showed 100% INTEGRITY and credited it back to me. Honestly most companies would hide behind some type of "Policy" or whatever, but Serge and Katherine and the support Team at OMNISEND not only did NOT do that, they did the right thing and continue to provide outstanding support.

I have been using these guys since they were Soundest, and now in their new form of OMNISEND. I am Updating their REVIEW because they are added SO MANY great features that it is amazing.

Personally I have found most Email Marketing platforms as "sensory overload", and it also took me 15 steps to remember that I had done previously. These guys have done a GREAT job of being VERY POWERFUL but making it easy for us busy Entrepreneurs. I have Enabled many of their awesome features, and still have more to do.

Also, these guys provided EXCELLENT Customer Service, I mean Top Shelf stuff. Give them a try, you won't regret it.

Ray Doustdar
Buiced Liquid
www.buiced.com

Buiced Com
United States
Almost 3 years using the app