Reviews (3,195)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

Edited May 25, 2022

Omnisend was very helpful for our remarketing and the customer support team was very responsive and the service was great. Thank you

Colatech
China
About 4 years using the app
April 27, 2018

good stuff! its helped me regain abondend carts

Www Remixd Co Uk
United Kingdom
17 days using the app
May 1, 2018

Excellent App for Email Marketing

Easy Video Game 2
Guatemala
About 3 hours using the app
May 3, 2018

Support is very very good.
very user-friendly application.
free limit is good enough.
Great for newbies like me.

Suganda Skincare
India
2 months using the app
May 4, 2018

Very easy to sign up but difficult to cancel. No phone number and oftentimes you wait ridiculously long to have an online chat. I sent 1 email for $150. They were totally unwilling to help me out in any way.

Fixmybinding Com
United States
About 3 years using the app
May 5, 2018

Great, I have only sent 1 campaign so far, but it was so easy to use, thanks!

Moreton Bay Florist
Australia
About 1 hour using the app
May 8, 2018

So easy to use! There are some limitations but you can work around most. Great program for non-coders and coders alike.

Paynes Gray
United States
22 days using the app
May 18, 2018

This was just what I needed to send out newsletters to my customer who signed up to receive them. It was very easy to create. Thank you Omnisend! :)

Shrellesstore
United States
About 1 hour using the app
May 28, 2018

Seems to be great app. I will recommend it to y friends.

Featureditems
United States
About 2 hours using the app
May 28, 2018

I needed help with an issue on a holiday and to my surprise, they responded immediately and helped me resolve it. This was truly Amazing to me. Keep Rockin! Thanks again guys

High5kids
United States
Over 1 year using the app