Reviews (3,195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.
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Nice service and good customer support. Worth it
Great app. Very happy after using for 6 weeks. Intuitive, well documented and fantastic support. We changed from another platform as it was unstable... Omnisend has been working perfectly for us - not one problem tecnically. We use Omnisend for Abandoned Cart & Welcome automations, plus Sign-up Forms, and many email campaigns each week. The email template builder is on par with Mailchimp, easy to use and reporting is great. The only thing which I would like to see improved... is going a little deeper on 'purchase behaviour' segmenting for targeting existing customers... at the moment you can target customers who bought by date, value, number of products, tags and individual products... but you cannot target customers who bought from a "collection" or "product type" or "vendor". But they have this in their pipeline for development and it wouldnt be too hard with the API integration to Shopify. Fingers crossed this comes out soon - in the meantime I have to manually export customers in Shopify and tag them... then create a segment in Omnisend using their "tags" filter... so there is a workaround but its manual and time consuming... so if they can fix this - they get 5-stars!!!!
Incredibly easy to setup,professional looking email campaigns. So far so good.
My first campaign went off like a breeze, so easy to use, customisation an added bonus, I love it!
Very easy to use. Nice experience and solve my problem
Just sent our first email campaign, so far so good. The design interface is easy to use, you just need to be careful with image sizes, as it doesn't care for images that are too large. We thought it created an attractive email in a very short amount of time.
Excellent app! Using it for less than a day, designed our first email campaign and we're already very pleased! Recommended!
I made a simple mistake (that I should have caught) but when I asked for help they were on top of it! Quick help and thorough support and loved the email campaign that launched our website. Thanks for your friendly help and support. I like knowing that help is quickly available as I use an app! :)
Benchmaster WoodworX
Easy to manage and understand.
Sent our first email campaign with Omnisen and it was so straight forward and easy to use!
