Reviews (3,195)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

October 4, 2018

Still getting used to it, but very intuitive and works well. Hopefully it will drive quality traffic to the site

Silverback Gymwear
United Kingdom
About 1 hour using the app
Edited April 20, 2019

I recently added this app to for our email marketing. So far, using it has been a breeze and I'm really happy with it.

United By Hope
India
4 months using the app
Edited October 9, 2018

Simple, Easy and Quick for a clean simple email on my painting specials! Looking forward to see the positive results! www.eriktheartist.com

Erik the Artist
United States
About 2 hours using the app
October 12, 2018

Omnisend was a pleasure to work with from A - Z. Easy to use and looks professional. Can't wait to do my newsletter #2

Simmer Style Wa
Australia
4 months using the app
October 14, 2018

I signed up, spent a couple hours designing a really cool email to our customers, was so excited about launching it to only to have our account suspended. They are asking me to clean up my customer email list. It was even mentioned that emails over a year old need to be removed because they could potentially be unmonitored addresses or possible emails that were not opted-in by the customer. So right off the bat they are accusing me of being a Spammer. This is rubbish because our list is from customer who either signed up in our store or online to receive updates, coupons, and so forth from us. After reading the lower rated reviews I see that I am not the only one that encountered this.

Pawlee's
United States
About 2 months using the app
October 17, 2018

I finally decided to try Omnisend for my email marketing after a year using one of the other REALLY big ones out there. Importing a file of my 2000 contacts was a piece of cake. The Omnisend templates and content editor were quite a bit simpler to use and the result...way more professional looking. Experiment over! I'm going with Omnisend.

Great Yarns
United States
About 2 months using the app
October 18, 2018

Just the best Shopify app email app I'v used, I've tried a number of different apps, this is the easiest to use with the best support

Accessory Lab
South Africa
About 18 hours using the app
Edited October 22, 2018

I just started to use this app today to design my email I was able to do it really fast, made corrections and finally learned how to import my previous email sign- ups from Privy. Super easy all the way around. I LOVE this app!

Eliot Grey
United States
3 days using the app
October 29, 2018

I used this app for the 1st time today. Easy, smooth and efficient so far. A little addictive because so easy...my customers are going to receive a lot of Newsletters Lol...

Diva Vap
France
About 3 hours using the app
Edited October 29, 2018

Just starting but looks good so far. I like that there's so many features in one app.
Support via chat was nice and quick.

Taylor Joelle
United States
About 8 hours using the app