CedCommerce OnBuy Integration

We have used the app to connect with Onbuy. The app has been ok, we had to overcome some issues where we didn't have EAN/Barcodes for some items, but Geetika was extremely helpful in getting things resolved.
I must say that the customer service has been very good and responses to our questions have been quick - at any time of the day we get a response which is very encouraging.
I think there are things within the app that we aren't using that we could benefit from, but so far no serious issues.

Amazing customer care is done by Geetika, thank you so much to look after my onbuy store, you really have a gem, the app it's self so easy that anyone can integrate the items, fast pushing to the market and the results are really promising, keep it up and you really an asset the Cedcommerce, Will do more business with Cedcommerce in Future

It can be a little fiddly to set up but once you get the hang of it it's very easy and should look after itself after the initial templates are created. I had a few issues but the team were very helpful and very quick to sort everything out. Great service.

Fantastic shortcut to getting hundreds of products live on OnBuy with synced inventory. Customer support was excellent, keen to help you and make the task as easy as possible. I probably would never have got round to using it, but they practically did it for me:-)

Summaiya and the team have been invaluable in integrating my store with OnBuy. From asking 1 question on the live chat facility, a whatsapp group was created for me with round-the-clock assistance with any query I may have and their response time is pretty much immediate. I cannot thank the team enough for their help - seriously recommend this connector to avoid the hassle of creating product listings and tracking orders externally!

It's been 2 months of setting up and communication is low. It's still not set up; I think Anoop has given up. I'm left in the dark without knowing how to move forward. I don't think this integration can handle stores with many skus.

The 7 day trial starts straight away and not when it's live. There's no stats to justify the expense of the integration. I don't know if my products will sell on Onbuy

Amazing support from the team no matter what time of the day. They really do care about making sure you are happy and that your products are uploaded correctly including remediating any issues. They are very supportive in taking recommendations and feedback for additions to the product.

I'm new to onbuy and trying to upload my products, this app seems great for the integration and makes everything so much easier! I did come across some difficulty, but the team are super responsive and have dealt with everything very quickly, helping me and fixing things for me where necessary.

Great onboarding process with super helpful team to make sure my product feed is working correctly. The customer support advised me how to import my products correctly, there were a couple synchornisation issues to overcome and then my products were all imported to OnBuy after a couple of days. This has saved me hours of time importing each Sku on by one and would definitely recommend.

The integration team represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly, minimizing the end-to-end time to process complex transactions among a number of parties.