Reviews (1,001)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one marketing tool for pop‑ups, email, SMS, upsells, sales pop, and product labels. Support is praised as exceptional, 24/7, and hands‑on with setup and customizations. The app is seen as intuitive, highly customizable, and backed by useful templates. Many report higher conversions, fewer abandoned carts, strong ROI, and say the free plan is generous and cost‑effective.

January 11, 2022

Very nice app with lots of features and customisation options. The support is quick and very helpful. Will continue using it and I recommend it!

POi BO..
Italy
7 months using the app
June 16, 2022

Great app with many features for FREE. The support is amazing, they answered my questions and helped me fix things right away. Highly recommend!

Brave Little Lamb
United States
2 months using the app
March 20, 2023

Love this app.. So easy to use, great options to customise pop-ups and email marketing and the customer service is AMAZING! Highly recommended.

Skeleton Coast Jewellery
Australia
About 1 year using the app
May 10, 2021

I had so far a great Experience, I need a little help and Pauline was awesome.. I still have more to do but I got my pop up ready.. thanks again

Deztinni
United States
About 2 hours using the app
ONE replied May 11, 2021

Awesome, we are excited to work with you to build out your customer journey with Pop Ups that offer discounts and coupon codes so far! Let us know if need anything else from our support team especially when setting up email automation and SMS marketing.

Thanks!
Pauline

January 23, 2022

This app is very easy to use, the functions are very complete, and the technical support of the customer service is very professional and timely.

urgarment
China
About 1 month using the app
May 20, 2022

This app has been nothing short of amazing. I needed help adding a feature, and the customer service I received from Samantha was second to none!

Luxeura Naturals
United States
About 6 hours using the app
July 25, 2022

The best customer service I have experienced within a Shopify app. I have been using One+ for more than a year now and it's definitely worth it.

Herb Pharm
United States
9 days using the app
July 20, 2020

Great support team and fantastic app. Easy to navigate and if you need help they're a click away. My question was resolved in less than 5 minutes.

Opal and Olive
United States
About 1 month using the app
February 23, 2021

I really love the easy user experience and all the features that allows a non marketing specialist to improve conversions and marketing campaigns.

MARVIS
Japan
17 days using the app
November 30, 2021

I used this wonderful plugin to do the promoting jobs on the site. Really easy to use and great customer service they have! Highly recommendation!

Hizero USA
United States
11 minutes using the app