Reviews (1,001)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one marketing tool for pop‑ups, email, SMS, upsells, sales pop, and product labels. Support is praised as exceptional, 24/7, and hands‑on with setup and customizations. The app is seen as intuitive, highly customizable, and backed by useful templates. Many report higher conversions, fewer abandoned carts, strong ROI, and say the free plan is generous and cost‑effective.

November 23, 2022

Comprehensive app with lots of absolutely necessary digital marketing features! Fanatic support that proactively reached out and made suggestions to our campaign settings and helped with corrections. +++ recommended!

Si Mambo™
United States
7 months using the app
September 23, 2021

I am so happy with the service that we got from your team. You really walked us through the whole process and helped us getting our pop-ups up and running in no time. I strongly recommend using this app. Thanks again!

LOIS JEANS
Canada
10 months using the app
January 17, 2022

This APP is AMAZING, it's free, the support is unbelievably prompt and friendly each agent went beyond the call of duty on everything I needed. I hope my shop can grow to the level where I can start giving them money!

Gaia Orion Shop
Canada
6 days using the app
Edited May 12, 2023

The team at ONE are absolutely fantastic. They will go out of their way to help and make sure you're up and running. A particular shoutout to Rissa who jumped in and solved an issue in no time at all. Highly recommend!

Gestalt Haus
United States
4 months using the app
Edited November 18, 2020

Ann took her time and showed me how to set this app up step-by-step. We got it done and I am pleased with the app. I HIGHLY recommend!!! Anytime I have a concern, it is answered quickly. The customer service is AWESOME!

Fearless Accessories
United States
About 1 year using the app
January 10, 2022

This App has helped my business very much in such a short time. The customer service on live chat is out of this world. honestly haven't received such great service in a long time. Definitely would recommend 5 stars. :)

Planet Fizz
Australia
3 days using the app
August 19, 2022

I worked with Rosy and she was amazing. She helped me figure out my DNS settings which was a complicated mess. I'm so glad that One allows for Zoom meeting support. The customer service is outstanding. 5 Stars!!!!!!!!!!

TIMBERDOG
United States
5 months using the app
April 13, 2020

Great app and best customer service to customize it to your liking! Made a big difference to my subscriber rate. Some of the reminders were too distracting on mobile but the chat support function helped me rmove this.

Bella Goodlife
United States
24 days using the app
June 6, 2021

Great app with even better customer support. The lady who helped me was patient and happy to help with all of my queries, spending several hours making sure I was happy with the set up. Don't hesitate to install this app.

Vanilla Ice Cakes
United Kingdom
1 day using the app
September 24, 2021

I love this app! It's easy to install and configure & if you have questions they respond very quickly! Great customer service, thanks to Patricia! if you are a mall biz it's awesome how inexpensive their text plans are <3

LAZ SKINCARE
United States
18 days using the app