Reviews (1,002)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value, all‑in‑one marketing tool that replaces multiple apps for email, SMS, pop‑ups, discounts, abandoned cart recovery, upsells, social proof, and gamified widgets. Many report strong sales and engagement gains and say it’s easier and better value than larger competitors. Merchants highlight intuitive setup, flexible branding customization, a generous free plan, and exceptionally fast, hands‑on live chat support.

August 23, 2022

Fola was the most amazing help I have ever experienced!! This app will be the growth of my business!

Knab Custom Designs
United States
About 6 hours using the app
November 30, 2021

New to this app, Rosy helped me set by giving me lots of tips. So far so good. I have no complaints.

Self Care Friday
United States
25 days using the app
April 19, 2022

Really great customer service, Thank You Natalie. She help me with everything! I recommend this app!

Simon's Shop Home & Gifts
China
About 18 hours using the app
February 14, 2023

£58/month for the lowest plan? Good bye!-------------------------------------------------------------

XBODY UK
United Kingdom
Over 1 year using the app
ONE replied February 14, 2023

Hi Ellen, we appreciate your feedback and thank you for being a loyal Free Plan user for almost 2 years. We understand that the new pricing may not have met your expectations, especially if you are not taking advantage of all of our apps. Our team worked hard to delay the pricing change as long as possible and provided our existing users with an additional discount to ease the transition.

We noticed that the campaigns you had running assisted your store in making 29% of your total revenue in the last 30 days. Our team believes that we can help you optimize your campaigns and increase your revenue even more, which would help justify the costs of our new pricing.

Give us a call, text, or email back. We would be happy to discuss some ideas on how to optimize your campaigns and pricing.

Happy Valentine's Day!
Ann

March 4, 2021

This is the best app of its kind, I searched for a few days before I found this one, very happy I did.

Senken Knives
United States
About 21 hours using the app
April 1, 2022

The app is great. We can launch any campaigns pretty easily. The support team is very helpful as well.

Grand Cru, Wine Concierge
Singapore
About 23 hours using the app
October 11, 2022

The support is amazing, they talked me through the process and set up my entire campaign on my behalf!

The Sustainable Watch Company
United Kingdom
12 months using the app
October 14, 2022

Great app for all kinds of things. And most importantly, the customer service team are extraordinary!

Christian Superstore New Zealand
New Zealand
About 2 hours using the app
October 22, 2022

Great Customer Service, a lot of useful tools - for free. I will use this in the next time............

MabeaMobility
Germany
7 days using the app
August 16, 2021

Great customer service. Great app. Happy with it all thank you. Very good bunch of campaigns built in.

Nifty City
Australia
7 months using the app