Reviews (999)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one marketing tool for pop‑ups, email, SMS, upsells, sales pop, and product labels. Support is praised as exceptional, 24/7, and hands‑on with setup and customizations. The app is seen as intuitive, highly customizable, and backed by useful templates. Many report higher conversions, fewer abandoned carts, strong ROI, and say the free plan is generous and cost‑effective.

May 17, 2023

good functions, infinite helps! Amazing support from the team, thank you! I'd recommend it to others!

FANTASI | BORN FOR FUN
China
About 4 hours using the app
April 28, 2022

Apenas tengo experiencia con shopify. Descargué esta aplicación y el soporte técnico es muy eficiente.

comercialperezguillen
Spain
39 minutes using the app
September 23, 2022

I would like to give you full rates for your customer service and your personal service is outstanding

Scarlet Darkness
Hong Kong SAR
4 months using the app
December 14, 2022

Esclareceram todas as minhas dúvidas......................................................Obrigada! :)

Intestinology
Portugal
44 minutes using the app
November 21, 2022

Nice Service! Really thankful for the kind help, it helps me a lot!! Hope can enjoy more free functions

Neutriherbs
China
About 1 year using the app
November 29, 2022

Great app. Many features. And the support is very good. A special mention to Rosy for the good job done

Ma Fleur de vie
France
6 months using the app
April 27, 2023

TROP CHERS POUR LA FRANCE !!!! 0,20$ / SMS ............................................................

FADIME
France
About 3 hours using the app
ONE replied April 27, 2023

Dear merchant, we understand that cost is an important factor when considering an SMS marketing. We'd like to assure you that our pricing is set to cover the standard fees we pay to telephone carriers for international messages from a US-based phone number, including those to France.

We'd like to invite you to contact our customer support team via our 24/7 Live chat or me directly at ann@one.store to discuss potential discounts and tailor a pricing plan to suit your needs. We're here to help and ensure that our service meets your expectations.

Thank you for giving us the opportunity to address your concerns. We look forward to assisting you in finding a suitable solution.

Cheers,
Ann

Cher(e) commerçant(e), nous comprenons que le coût est un facteur important lors de la prise en compte d'un outil de marketing par SMS. Nous tenons à vous assurer que notre tarification est établie pour couvrir les frais standard que nous payons aux opérateurs téléphoniques pour les messages internationaux depuis un numéro de téléphone basé aux États-Unis, y compris ceux vers la France.

Nous vous invitons à contacter notre équipe d'assistance clientèle via notre chat en direct 24/7 ou à me contacter directement à ann@one.store pour discuter des remises potentielles et personnaliser un plan tarifaire adapté à vos besoins. Nous sommes là pour vous aider et nous assurer que notre service répond à vos attentes.

Merci de nous donner l'occasion de répondre à vos préoccupations. Nous sommes impatients de vous aider à trouver une solution adaptée.

Cordialement,
Ann

Edited November 22, 2024

good application overall but many problems recently! Settings always require change. Very embarrassing.

Tigre Thai
France
About 2 years using the app
December 8, 2022

Espectacular el servicio de atención al cliente. Recomendable esta aplicacion 100x100. es increible todo

Home of Deva, Ugly Duckling
Spain
30 days using the app
September 17, 2021

5 points. I recommend this application. The app works very well, and the online support is very helpful.

Mikaela
Colombia
Over 1 year using the app