Reviews (455)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.

October 31, 2025

Excellent customer service!!!

vh1be
United Kingdom
About 3 hours using the app
May 30, 2025

Great app and even better customer support!

MOD Appliances
Australia
1 day using the app
March 18, 2025

Great customer support! Thanks Viktor!

MuscleFeast
United States
Over 1 year using the app
February 27, 2025

Great app! Support is quick and extremely helpful

Fodeez® Frames
United States
5 months using the app
November 29, 2024

If I could exceed five stars, I would!!!

As a first time user, Emil successfully checked our campaign was up and running within our Shopify Store.

Brilliant Customer Service!

Motorcycle Performance Store
United Kingdom
About 3 hours using the app
April 3, 2024

Its really great, I would definitely recommend OptiMonk, thankyou so much for your services.

Eraya
India
2 days using the app
OptiMonk replied April 9, 2024

Dear Eraya,

Thank you for your kind review, we're glad you'd recommend us!

Let us know if you need anything :)

Kind regards,

Sarah & The OptiMonk team

March 4, 2024

Awesome team help.
Helpful Team

Counselling With GC
India
About 3 hours using the app
OptiMonk replied March 11, 2024

Hi There,

We really do appreciate your kind words, our most important focus is customer satisfaction, and we are glad you're satisfied with the support received from us!

Best Regards,

Sarah
OptiMonk Team

February 26, 2024

Great product & support!

Salty Bay - Marine
New Zealand
About 1 year using the app
OptiMonk replied March 11, 2024

Hey Salty Bay Team,

Thank you so much for your kind words, we truly appreciate it🙏

Warm Regards,

OptiMonk Team

January 29, 2024

easy to using

BoxBoxID
Indonesia
About 11 hours using the app
OptiMonk replied February 20, 2024

Hey There,

We are happy to hear you find our app easy to use!

Thanks for your review :)

Kind Regards,

OptiMonk Team

November 28, 2023

Very helpful!

Karrier | The Aesthetic Department
Canada
About 2 hours using the app
OptiMonk replied December 1, 2023

Hey There!

Thank you so much for your kind review, we are very happy to hear you find our tool helpful!

Let us know if you need any assistance, we'll be happy to help :)

Kind Regards,
OptiMonk Support Team