Reviews (456)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.

January 29, 2024

easy to using

BoxBoxID
Indonesia
About 11 hours using the app
OptiMonk replied February 20, 2024

Hey There,

We are happy to hear you find our app easy to use!

Thanks for your review :)

Kind Regards,

OptiMonk Team

November 28, 2023

Very helpful!

Karrier | The Aesthetic Department
Canada
About 2 hours using the app
OptiMonk replied December 1, 2023

Hey There!

Thank you so much for your kind review, we are very happy to hear you find our tool helpful!

Let us know if you need any assistance, we'll be happy to help :)

Kind Regards,
OptiMonk Support Team

October 4, 2023

Amazing customer service

warrioraddict.com
United Kingdom
About 2 hours using the app
OptiMonk replied October 16, 2023

Hey there,

Thank you for your kind words!

We're delighted to hear that you had an amazing experience with our customer service. It's been a pleasure walking you through the OptiMonk campaign editor and helping you explore its fantastic features.

Should you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Kind regards,
Emil from OptiMonk

Edited August 31, 2026

I LOVE THIS APP.

Ursulabeauty
Hungary
Almost 3 years using the app
February 10, 2025

everything is fine. Perfect tool and solid, fast service.

Der Naturbaustoffladen
Germany
About 2 years using the app
July 23, 2024

OptiMonkのサポートチームは本当に素晴らしいです!対応が迅速であり、問題解決に必要な情報を迅速に提供してくれた点が非常に印象的でした。今後も安心して利用し続けることができると感じています。

The support team at OptiMonk is truly amazing! Their response was quick, and I was particularly impressed by how swiftly they provided the necessary information to resolve my issue. I feel confident in continuing to use their service in the future.

ジャパンキャビア (1983 J.CAVIAR / 宮崎キャビア1983) 公式オンラインストア
Japan
7 days using the app
OptiMonk replied August 1, 2024

Hello,

Thank you very much for your kind review.

We are really glad that you are satisfied with the quality of the support that you received 💪🏻

Feel free to reach out to us in the future if you need any assistance.

Kind regards,
Stephan and the OptiMonk team

June 5, 2024

Really great support, fast and does not leave you before it works

Kirkensgaard Mode & Stil
Denmark
5 months using the app
OptiMonk replied June 10, 2024

Dear Kirkensgaard Mode & Stil Team,

Thank you for your review, I'm glad I could help you :)

You can get back to us anytime if you have questions.

Have a great day!

Best,
Stephan

May 5, 2024

Dont waste time. This app show all the previews broken. Unorganized. Making impossible to view how it supose to work on your page. Fonts uncenter on the space of the button, the image is display in another location.. just sucks.

Oribio
Colombia
About 1 hour using the app
OptiMonk replied May 7, 2024

Hello,

I’m really sorry that you had trouble editing your campaign. Please rest assured that our goal is to have an easy-to-use, user-friendly system and we are constantly working on making it better, and implementing new options and features.

I’d love to help you set up your first campaign and would love to hear your detailed insight on how we could make our editor better, I also sent a separate email to you.

Again, I apologize that your first experience wasn’t optimal with us, let me make a better second impression.

Kind regards.
Réka from the OptiMonk Team

October 26, 2023

Real good app. Special thanks to Rudolf and Chris who has helped me many times always quickly without any problems. I really recommend the app.

Tukkukoira
Finland
About 1 month using the app
OptiMonk replied October 30, 2023

Hey there,

We're thrilled to hear that you're enjoying the app! Thank you for your kind words and recommendation. Our goal is to always provide efficient and hassle-free support, and we're glad that we could meet your expectations. If you have any more questions or need further assistance, please feel free to reach out. We truly appreciate your support and recommendation!

Kind regards,
Chris and Rudolf from OptiMonk

October 25, 2023

App perfetta, funzionale ed hanno un supporto che ti assiste in tutto e per tutto! Super Consigliati

Shop CGP Group
Italy
About 13 hours using the app
OptiMonk replied October 30, 2023

Ciao,

Grazie mille per le gentili parole! Siamo felici che tu abbia apprezzato la nostra app e il nostro servizio di supporto. Il nostro team è qui per aiutarti in ogni modo possibile. Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Grazie ancora per il tuo supporto e per il consiglio.

Cordiali saluti,
Rudolf di OptiMonk