Reviews (456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
Refine
-
By rating
Start testing the app and it seems amazing! The customer service is 5 stars and just waiting to see plenty of conversions :)
Hi There,
You made me so happy with your kind words! I was very glad to assist you today :)
Please feel free to reach out to our team anytime for help in the future, and I wish you many conversions and the best of luck with your business!!
Anna
I used this app for create a pop up. it' the great service. if i have the questions the support give me the right assistance
Hi Francesca,
I'm really happy that you've been satisfied with our app and the team during these past 10 months and I hope that you'll stay with us for the next few years as well!!
Please feel free to reach out anytime you have questions. :-)
Anna from OptiMonk
Love the app and what we are able to do with it. Also the customer support is amazing. Would give more than 5 stars for that.
Hi Hannah,
Once again, thank you so much for your kind review! It means a lot to our Support Team <3
Should you need help in the future, feel free to reach out to us via chat and we'll do our best to assist you.
Have a great week ahead,
Anna from OptiMonk
Heel tevreden van deze app. Heel gebruiksvriendelijk en heel goede helpdesk! Wanneer je vastloopt wordt je heel snel geholpen
Hallo daar,
Heel erg bedankt voor je vriendelijke woorden, we stellen je beoordeling zeer op prijs en we zijn zo blij dat je onze app leuk vindt! We hopen u tevreden te houden😊🙏
Met vriendelijke groeten,
Sarah & Emil van Ondersteuning
-----------------------------------------------------------
Hey There,
Thank you so much for your kind words, we highly appreciate your review and we are so glad that you like our app! We hope to keep you satisfied😊🙏
Kind Regards,
Sarah & Emil from Support
Application facile d'utilisation, des conseils à l'écoute et efficace !
Je recommande vivement pour simplifier votre boutique.
Hi there,
Thank you for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk!
I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.
Sara from the OptiMonk Support Team
----
Bonjour à tous,
Merci d'avoir partagé votre avis, nous sommes vraiment heureux que vous appréciez les avantages d'OptiMonk !
Je suis très heureux d'avoir pu vous aider, et si vous avez besoin d'aide à l'avenir, ne vous inquiétez pas, nous serons là pour vous.
Sara de l'équipe d'assistance OptiMonk
Great app and great customer support. I can recommend the app wholeheartedly if you need an easy to use pop-up on your webshop.
Hi there,
I am so happy that you found our support helpful, and that you find our app beneficial.
I wish you a lot of success with your business and please let us know if we can assist you with anything else.
Best,
Sara from OptiMonk
First days using the app and so far it has met my expectations! Great chat support! Anna has helped me throughout the set up! =)
Hi Oriana,
I'm so glad that you mentioned my name in your review, thank you so much! I was delighted to e-meet you and I hope to speak again in the future.
I wish you a lot of success with the app <3
Anna
Not only is the platform userfriendly and allows you to do a lot of things, but support is very fast and kind. Thank you for your help
Hey there,
Thank you very much for leaving us a review! We are glad to hear that you find the platform user-friendly and versatile. We always strive to provide fast and friendly support to our users.
If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!
Kind regards,
Emil from OptiMonk
Very powerful app. Nice handling. Smooth. Easy to setup. Wow. The support was amazing. about 1 hour per chat and all issues solved. 5*****
Hey Martin,
Thanks a lot once again for sharing your opinion about your first impressions, we're really happy that you like the app so far! We hope that OptiMonk will be useful to you in the long run as well and we wish you all the best with your business! <3
Anna & Zsófi from OptiMonk Support
Tolle App: sie ist leicht zu bedienen und gut strukturiert. Der Support antwortet sehr schnell und zuverlässig. Ich kann die App empfehlen.
Hey There,
Thank you so much for the live chat today, I'm really glad to hear that OptiMonk has been beneficial to you in the past few months! :)
Please feel free to get back to us via chat if you need help in the future. Our team will be there for you.
Have a lovely week ahead,
Anna from OptiMonk