Reviews (456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
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The customer service is very excellent and helps me solve so many questions. It is a great app with lots of functionality and customization.
Hey There! Once again, thanks a lot for your positive review, it really made my day! I'm glad we could cover all your questions and I wish you good luck with the campaigns! Have a great day <3 Anna from OptiMonk
App estremamente utile,bella veloce e semplice da usare. L'assistenza clienti, in particolare Anna sono sempre disponibili e molto competenti
Hi Ornella,
I was really happy to chat with you today, you're such a lovely person! :)
I wish you a lot of success collecting feedback on your site and have an amazing weekend, too!
Anna from OptiMonk
Very good app. Our email signup rate 4x'ed after switching our signup form from klaviyo to optimonk. Plus great support. :) Highly recommended
Hi Kristian,
Wow, 4x conversion rate??! That is unbelievable, I'm really happy about your amazing results!! :)
I was very glad to chat with you yesterday, please feel free to get back to me anytime.
Anna from OptiMonk Support
You answered my question perfectly. It was very helpful to understand because you explained it with the image. Thank you from the bottom of my heart.
Hi there,
I just wanted to thank you for your very kind review, your kind words mean a lot to our small team.
I wish you all the best with your campaigns and do get back in touch if you need help with anything else!
Sara from the OptiMonk Support Team
Fantastic popups and amazing customer support. These popups can be tailored to everything you need in your store and have for sure increased our conversion!
Hi There,
We're very happy about your feedback! Thank you so much for mentioning our Support Team in your review!! <3
Please feel free to reach out to us anytime you need assistance in the future.
Have a great day,
Anna from OptiMonk
Very kind team supporting if any questions during startup. I think it is a very powerful tool to optimize conversion rate. Will use it and hopefully reasons to upgrade soon :)
Hey There,
Thank you so much for your kind words, we are delighted that you find our tool powerful, and I am very happy to have been able to help!
I and my team will be here to assist in the future as well! :)
We hope to have you with us for a long time and happy work together!
Kind Regards,
Sarah
OptiMonk Support
Great App, you can really higher your conversion rate and also its easy to use. Very good to create leads and the customer support is very quick and friendly! Highly recommended
Hi Bastian,
I was really happy to chat with you today, thank you so much for your compliments <3
Please feel free to get back to me anytime and I wish you a wonderful weekend :)
Anna from OptiMonk
I'm still at the beginning with the app, but for now I feel good and it does everything as I imagined it would. Once I've tested it more I'll update my review, thanks to the developers
Thank you so much for the review 😍
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
This is perfect! I have been searching for the right opt-in app for quite some time and am now really happy that I kept on searching. The customer support is also really friendly and helpful.
I can't remember the last time we received such a wonderful review, thank you so much for sharing your opinion about OptiMonk and our team!
We're working hard every day to provide the best Customer Support we possibly can, and I'm really glad that you were happy with our assistance! :)
Anna from OptiMonk Support
Awesome app and awesome customer support. Very helpful and courteous. I recommend this app strongly.
These guys answer all your questions very quickly and very knowledgeable. Check them out!!
Hi there,
It's Chris here from the OptiMonk support team, I just wanted to take the time to thank you for your kind review and that it was an absolute pleasure helping you with your enquiry :)
As always, if you have any other questions or need assistance with anything else just let us know
Kind Regards
Chris
