Reviews (456)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.

September 18, 2024

HORRIBLE NON-EXISTENT CUSTOMER SERVICE. 2 TEMPLATES ONLY FOR EXIT INTENT. A/B TESTING DOESN'T WORK. TONS OF BUGS AND GLITCHES!

Kurt Thompson
United States
About 15 hours using the app
September 19, 2023

Value for Money:
Considering the features and benefits it brings, the price of this app is an absolute steal. You get incredible value for your money.

Favor Graphics
Vietnam
6 months using the app
OptiMonk replied October 13, 2023

Hey there,

Thank you so much for your kind review, it really does mean a lot to the OptiMonk team :)

If you need any assistance with your campaign or just have a general question about the OptiMonk app, feel free to reach out to us via our live chat channel

Kind Regards
Chris

June 14, 2023

Working Great On Our Website, Very Nice App Looks Great And Professional,
Recommended To All !
https://my-premium-manual-source.com/

My-Premium-Manual-Source
Israel
Over 3 years using the app
OptiMonk replied July 26, 2023

Hi there,

Thank you so much for the review.

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

July 24, 2017

Great customer support as well as a great tool for exit offers. Strongly recommend.

Slimsation
United States
About 2 months using the app
November 15, 2020

easy to use, there are several options to chose from and it started to new conversions immediately!

Airnex
Hong Kong SAR
21 days using the app
July 12, 2022

These guys offer fantastic customer support and the product is great also. Highly recommend Optimonk

Djenerates
Australia
5 months using the app
OptiMonk replied July 12, 2022

Hi Tim!

Once again, I'd like to thank you so much for your review, you really made my day! :) And I am sure it means a lot to the whole OptiMonk team too.

I wish you an amazing week ahead and all the best for your business as well :)

Zsofi from OptiMonk

November 1, 2022

simply awesome and easy to use, specially being a newbie like me. they have responsive support team too!

www.countryhide.com
Malaysia
4 days using the app
OptiMonk replied November 15, 2022

Hi Greg,

Thanks for your review in the name of the entire team, it means a lot to us!! :)

I wish you a lot of success with OptiMonk,

Anna from the Support Team

December 30, 2022

Product works well and easy to set up. Support is 10/10 and very helpful when you have a question to ask

Conveying & Hoisting Solutions
Australia
32 minutes using the app
OptiMonk replied December 30, 2022

Hey there,

Thank you for your very kind review, it was an absolute pleasure assisting you today! We're working hard to make all of our users satisfied with our app and our support as well.

Feel free to reach out to us if you need any assistance in the future.

Best,

Sara from OptiMonk Support

September 2, 2019

Is the best app for pop ups I found, it has more customizable options than other app didn't have. Its very intuitive

Enjoy Flowers Events
United States
4 days using the app
December 20, 2022

it lots of flexibility and gives many many template options to chose from I like it a lot ill be looking more into it

felicimadeit
United States
25 minutes using the app
OptiMonk replied December 28, 2022

Hi there,

Thank you so much for your kind words, I'm really happy to hear about your positive experience with our app, and hope you’ll stay with us in the long run!

Sara from OptiMonk Support