Reviews (456)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.

June 18, 2018

After using several PopUp apps we found OptiMonk. It’s simple to use and we have great conversion rate!
Also fast and helpful customer support so we can only recommend it.

Hippsyhu
Hungary
9 minutes using the app
July 15, 2021

This app is amazing! The customer service is TO DIE FOR! I never had so much help, wow, they are really amazing! I'm not techy at all, they guided me and saw me through my campaigns! I'm really happy! Thank you

Justine Haines
Canada
6 days using the app
OptiMonk replied July 15, 2021

Hi Sandra,

Thank you so much for your amazing feedback! I can speak in the name of my team as well that we truly appreciate your kind words and it means the world for us. <3

Should you ever need assistance from the OptiMonk Team, we are here for you!

Best,
Tom

May 12, 2021

I was driving a load of traffic to my site but getting few sales - Optimonk exit poll was easy to install, blend to match the web theme and schedule - I now have a much clearer picture of the audience I'm attracting and can modify adverts and products to suit - and it is free to try.

Hidden Tracks Cycling
United Kingdom
25 days using the app
OptiMonk replied May 14, 2021

Hi There,

We're so glad that OptiMonk helps you increase your sales. It's also amazing to hear that you learnt more about your visitors and how to target them! :)

Thank you very much for your feedback and for spreading the word!

Have a great weekend,

Anna from OptiMonk

January 29, 2018

Overall, a great software package with an immense amount of control over how or why your popups are displaying. Allows a massive variety of campaigns to be run simultaneously.

I'd like to see more popups with Recart's Facebook Messenger integration, though I'm told there will be more soon.

Patchpanel
Canada
About 2 months using the app
May 13, 2016

Just a quick review of Optimonk from me. I tested good few apps and I believe Optimonk is the best. I love the easy AB testing, I love the NANOBAR that definitely is a super CONVERSION BOOSTER. I'm very happy with the support, they reply very fast and you can quickly chat for a fast solution. All it needs now is more mobile optimised templates and it will be perfect!

Quality Clever
United States
24 days using the app
February 12, 2018

Easy to use, multiple templates

Allpabotanicals
United States
About 1 month using the app
March 20, 2020

Its easy to use without any developer knowledge is needed. Lets make a try! Highly recommend to use this.

House of Avenues
Hong Kong SAR
20 minutes using the app
Edited September 28, 2021

The application seems like it would be useful and maybe it could work well for some. I was hoping That visitors would receive a message when they tried to close the page without having checked out or filling out cart details, but when I tested it I was able to close a page. And when I tried to go back a page instead a pop up message appeared for less than a second. Probably the support would have tried to help. So I won’t say the application is bad or good, I don’t know. Might try again someday. Also, Support sends many welcome messages, maybe too many for some people’s taste.

Rejuva Fresh
United States
5 days using the app
OptiMonk replied October 1, 2021

Hi There,

Thank you for your honest feedback on our app.

I'm sorry that OptiMonk doesn't seem to be the perfect tool for you. Regarding the problems you've been facing, some of them could be solved by changing settings on the campaign appearance.

Our main goal is to provide a great onsite experience for each visitor, and I agree that it's important not to disturb them with too many messages, this is where targeting comes into play. :)

If you may reconsider your mind about trying out OptiMonk, please feel free to reach out to us via chat or at support@optimonk.com. We would be happy to offer you a free demo call.

Have a nice weekend,

Anna from OptiMonk

May 27, 2020

Super happy with Optimonk. Their entire customer service team is top notch and they're super helpful and fast to reply. The platform itself is easier to use compared to other pop-up apps. It's much easier to design pop-ups with Optimonk compared to their competitors. I've tried free apps in the past but I still continue to use Optimonk just because creating popups is easier and it's easier to measure metrics. I can see the conversion rates when I'm A/B testing designs. Aside from that, once again their customer service is amazing and these are all the reasons why I would continue using this app. Thank you! 10/10

sirwaggingtons
Canada
4 months using the app
OptiMonk replied June 5, 2020

Hi Pardeep,

Wow! We’re so blown away by your review. It made our day here at OptiMonk.

Thank you for sharing your experience with us, you rock :)

Best,
OptiMonk Team

January 2, 2024

Optimonk offers so much to help us achieve and surpass our goals that we are impressed with it. We really are impacted with Csaba teachings and knowledge and of their staff. And we appreciate your business model; if we the client do great and grow, then the move to a paying tear becomes an obious decision and Optimonk sells and grow too...wow, there are some geniuses thinking over there! Thank you, guys!!

Sofia Naturale
United States
2 days using the app
OptiMonk replied January 15, 2024

Hello There,

We are so delighted to read your kind words, thank you so much!🙏
We are thrilled to hear you are impressed with our app and find Csaba's materials insightful.
We are very happy to have you with us!

As always, do reach out to us if you need anything😊

Kind Regards,
OptiMonk Team