Reviews (456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
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Just tested this app out coming from privvy, honestly like this way better way better customization ability and just simply looks cleaner and easier to use. Thank you!
Hi Adeel,
It really seems that OptiMonk IS the right tool for you! I'm really happy that you found us! <3 I wish you the best of luck with your campaigns and feel free to reach out anytime. Anna <3
Great customer service!! And app works great--just got off a support chat with Emil and he was incredibly helpful and worked through all of my questions patiently with me. Thanks!
Hey there,
Thank you so much for leaving us a review. We can't express how grateful we are for your support. We are pleased to hear that all your queries were resolved.
If you happen to have any questions or need assistance with any of your campaigns, just give us a shout and we'll be more than happy to come to the rescue!
Kind regards,
Emil from OptiMonk
the application has a lot of nice configurations which serves many campaign types... the team are supportive and helpful... thanks to Chris, saved me a lot of experimenting time :)
Hey there,
It's Chris here, I just wanted to take the time to thank you for your lovely review :)
It was a pleasure explaining the app and getting everything set up for you!
I wish you all the best with your OptiMonk campaigns and as always do reach out to us again if you have any other questions or need help with anything else
Kind Regards
Chris
Great App with lots on functionality and customisation. Zsofi on support was also quick to come back to me and helpful when I had a query about pop-ups targeting specific audiences.
Hi Bijal,
Zsofi from OptiMonk is here! :)
I'd like to thank you once again for your kind words and especially for mentioning my name in your review. I really appreciate it! We're doing our best to provide the highest quality service to each OptiMonk user. :)
Please feel free to get back to us again if you have any questions in the future.
Best Regards,
Zsofi from OptiMonk
Been using the app for two days now and really liking it. Designing creatives is very intuitive, and the support has been amazing. Looking forward to testing our popups and seeing the results.
Hi There,
I'm so glad you like our app! :)
I hope you'll have the time to discover all features we're offering. I know that it can be a bit overwhelming at the start because of the many opportunities, but the Support Team will always be there to help you! :)
Feel free to contact us anytime.
Have a great weekend,
Anna from OptiMonk
I've tried many free pop-up apps and this one is by far the best!! The support team is very helpful and kind. They have lots of fun themes, and it's soo easy to customize. Highly recommend this great app!
Hey Tori! I'm Anna from OptiMonk Support. I'm so glad that you received my email and it was helpful. I wish you the best of luck and many leads with your OptiMonk popup. Feel free to reach out to us anytime <3 Anna
Easy to set up and recovered 75 customers (kept from exiting) in the first month. That's a minimal investment with a great return. Niki has also been helpful and responds quickly to any questions or suggestions. Highly recommend.
Exit Intent Pop-Ups By OptiMonk is a great way to gain subscribers, promote a deal or salvage website abandoners. The app is fully customizable on the free plan but extra customization allowed with paid subscription. Check out how I use the free plan at www.tieflyclothing.com.
I absolutely love this app. It integrates super easy into my shopify store. When i had a technical issue, the support team were super helpful and messaged me back within seconds which i highly appreciated and they helped trouble shoot me through the issue and i had the app back up and running in seconds.
Hi Jessica,
Wow! Thank you for your kind words, I'm so glad that you were satisfied with my assistance today. I hope that our app will help you increase sales and collect new leads in the long run as well.
Feel free to reach out anytime.
Anna
LOVE product but the Service is BEYOND!!! I'm a rookie so I so appreciate that they talk in our language and not as if we should know all these in and outs- they test everything and give you pointers to improve upon what you are using. I use the Trojan Email/SMS exit pop up- and I know I haven't even scratched the surface yet of what they can do for my store.
Hi Laura! Thanks again for the fantastic review! We're so glad you've been happy with our app so far, and we encourage you to explore all of our new features in the future. Our team is always happy to guide you through all the features. :) Zsofi from OptiMonk
