Reviews (456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
Refine
-
By rating
I installed this app about a month ago primarily to be able to integrate my email sign-ups from a popup directly into my email subscriber list with Seguno. Currently, I use it for 3 different types of popups and an announcement bar. Although some features are lacking (such as auto-created unique discount codes and the cart goal progress option for announcement bars so they can be used as free shipping bars), customer service from the OptiMonk team makes up for it with their friendliness, expertise, and willingness to help.
Hi There,
We're happy to hear that you're running multiple campaigns on your site and thank you for the constructive ideas. We're always trying to improve and your insights will be forwarded to our Product Team!
Our support team is very glad that you are satisfied with our service, we do our best to help each customer with personal assistance. :)
Have a great week,
Anna from OptiMonk
Simple to setup and to integrate. Provides a great user interface and allows us to capture customer emails easily without hassle. I hope to upgrade once we see value in the app. It is starting to look good so far.
Optimonk is fantastic. It it's a great app and the customer support has been very helpful. Unfortunately, I discovered the popups do not work from the Pinterest app. As more and more my traffic is coming from Pinterest, I will be moving to another popup app that is compatible with Pinterest.
Hi Chad,
Thank you for your kind words, you are amazing :)
I hope that we will have the chance to work together again in the future!
We wish you all the best,
OptiMonk Team
Great app and amazing customer service!
Hi,
I really appreciate your kind review 😊
You can reach out to us anytime if you need assistance.
Kind regards,
Réka and the OptiMonk team
Fantastic customer support and UX design!
Hey there,
Your words made our day brighter than a rainbow on a sunny day. We're thrilled you're loving our customer support and UX design. If you need anything else, just give us a shout! We'll keep the good vibes coming your way!
Kind regards,
Emil from OptiMonk
Pop ups are really great and diverse. Service is great as well. They always solved occurring problems.
Hi There, we're happy to hear that OptiMonk has been beneficial to you and that you're satisfied with our Support Team as well. I wish you the best of luck with your campaigns and your business! <3 Anna from OptiMonk
So far so good. I am trying the free plan. The design process is good and has many features. There are many templates. The support team is really fast and responsive.
Hi there,
Thank you very much for your kind review and I along with the OptiMonk team are so happy to hear that you find our popup designs and features good :)
If you do ever need any assistance with the App or have any questions then please feel free to contact us and we will be more than happy to assist you
We wish you many successes with your business!
Kind Regards
Tom from the OptiMonk Support Team
