Reviews (456)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.

November 29, 2023

I recently integrated the OptiMonk into my website, and I must say, it's been an absolutely amazing experience! The app itself is a game-changer, seamlessly blending into my site and enhancing the overall user experience. Plus, making it look so much nicer and pro! Also, the support team is amazing. They're not just quick to respond; they're genuinely dedicated to helping you succeed. Every query I had was addressed with such efficiency and friendliness, making the whole process a breeze. I'm genuinely excited to see where my website will go with this fantastic add-on. Highly recommended for anyone looking to elevate their website. Thanks so much, Team OptiMonk! xx

adaptobliss
United States
About 14 hours using the app
OptiMonk replied January 15, 2024

Hey There!

We are utterly grateful for your kind words and review, our support team is extremely happy to hear that you find the team helpful.
We're happy to have you and your business on board with us, and we hope to work together for a long time!

As always, let us know if you need any assistance, we'll be happy to help :)

Kind Regards,
OptiMonk Support Team

November 23, 2022

This app is incredibly easy to use and has so many great ideas I never would've thought of on my own!

AimeesEdventuresLLC
United States
9 minutes using the app
OptiMonk replied November 28, 2022

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

November 25, 2022

VERY helpful in GROWING YOUR BRAND. VERY EASY TO USE AND HELPS YOU KNOW YOUR SHOPPERS, IF YOU WANT TO GROW USE NOW

7sinsmafia
United States
1 day using the app
OptiMonk replied December 2, 2022

Thank you for leaving feedback about our app. We are happy to hear that you found our app useful and that it helps you grow.

Please let me know if there is anything else I can help you with.

Sara from OptiMonk

November 15, 2022

I used this application to create a pop up, and I'm really satisfied with the service, the team and the ease of use

NutrisanaCare
Germany
8 days using the app
OptiMonk replied November 18, 2022

Hi There,

Thank you so much for your kind words, I'm really happy that you find our app user-friendly and I hope you'll stay with us in the long run as well!

Have a great day ahead,

Anna from OptiMonk

September 19, 2016

We love it! Has helped us catch customers who may not have found what they needed on our site before they left. Thanks!

Ecozoom
United States
About 2 months using the app
April 4, 2019

Free app that lets you discover your features.
Easy to navigate.
Features and rules to enhance pop ups.
Integrations to add.

Revive Wear
Australia
3 days using the app
December 28, 2022

Optimonk is a no-brainer when it comes to on-site remarketing for converting visitors to audience. Nothing out there competes with it.

Cococasing
Sweden
About 2 months using the app
OptiMonk replied December 28, 2022

Hi there,

Thank you so much for taking the time to leave feedback about our app.
It is amazing to hear about your positive experiences with OptiMonk.
If you need assistance in the future, don't worry, we'll be there for you.

Sara from OptiMonk Support

November 24, 2022

Great customer service, product and results from using Optimonk. It has converted a significant volume of sales by capturing more leads

Odyssey Boards
Singapore
3 months using the app
OptiMonk replied November 28, 2022

Thank you for your kind words!

I am so glad you found our app beneficial and let me honestly say that I am very happy to hear about your success.
I wish you further good luck with your store and please let us know if we may help you further with anything else:)

May 13, 2022

Best customer service.
and so many features with the free plan.
anytime when I'm struggling to edit, they solve the problems.
thank you

Air Ventilation Supply
Canada
3 months using the app
OptiMonk replied May 16, 2022

Hi, it's Peter from OptiMonk Support!

Thank you so much for your honest and appreciative review, we're really happy that you feel that our customer service is the best «3

All of our plans enjoy the same 100% customer care focus. as we very much appreciate all of our users :)

Once again, thank you so much for your kind review, it means a lot to us! Please contact us again if we may help you with anything else:)

Best Regards,
Peter from OptiMonk

October 31, 2016

Very easy to use and full of functionality that lacks in other apps. It worked out of the box, even with some challenging integration issues on our end.

My Organized Life
United States
4 days using the app