Orbe Geolocation
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (340)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a reliable, flexible solution for managing international sales across complex multi-store and multi-market setups. It works smoothly with Shopify Markets, expansion stores, Shopify Plus, Global-e, and Google Shopping, routing visitors to the right localized storefront with correct pricing and VAT. Many highlight its clean, customizable interface and call support fast, proactive, and highly helpful with advanced configurations and issues.
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Always exceptional support! If I could leave more than 5 stars, surely would
Great app and excellent support, Roberto is very friendly and helpful!
A very Professional assistance made by Mariana and most of all very informative and with technical knowledge.TOP Job
The Orbe support is the best you can find in any app! They accommodated any issues I had and helped me setup everything the way I needed it to work. 10 star service!
Update: This review was left after using the app for a very short time, and before the onboarding was ever completed (as publicly shown by Shopify here). Since then, we've reached out several times to help, to understand the feedback, and to explain a likely misunderstanding, because the app actually does exactly what this merchant was looking for (on our paid plans). We haven't received a reply yet. We'd still love the chance to help if they ever want to reach back out.
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Hi Snake Skin team,
Thanks for trying Orbe, and I'm sorry your first experience wasn't what you expected.
I think there is a misunderstanding as the app does exactly what you're looking for.
What you saw is actually the intended behavior on the Free plan: the welcome popup shows to every visitor so it can confirm and save their country and language preference. The popup won't appear again on subsequent visits. It will render automatically the localized experience for the customer.
The behavior you were looking for, where the popup only appears for visitors who land in the wrong country experience, is available on our paid plans, so the app can do exactly what you wanted.
We'd really appreciate the opportunity to make this right, so if you see this, please do reply to us 🙏🏻
Our whole team is here for you 😊
Roberto,
Co-founder of Orbe
So impressed with the customer care and prompt problem solving - A huge THANK YOU to the Orbe team, I’m so grateful. It definitely makes life easier when you work with people who truly care and are proud of what they do.
Really great App. customer service really reactive. Must bhave to handle different market
Thank you to the technical team for their quick response.
Have been using Orbe for a while, works as advertised. I'm now having an issue due to Shopify's decision to end designating a fulfilment location for each country / market. The were very helpful in suggesting solutions outside of Orbe, that's quite rare! Very happy
The Orbe team helped us from ideation to implementation. It was turn key service and this was so helpful! We have a lot of markets in our dropdown and were looking for a service that could easily enable that. Thank you Orbe team for your help!
Works great! Easy and fast to setup and fast support!
