Order Automator
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Reviews (112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, time‑saving core app for automating order processing, fulfillment, tagging, and notifications. The rules engine is praised as powerful and flexible, especially for FBA/MCF and multi‑location workflows. Many highlight strong customization, including custom rules and supplier emails, plus responsive support that helps implement complex setups. Merchants report fewer errors, smoother high‑volume operations, and strong value for the price.
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We've tried the other MCF apps and found them either too expensive for what they offer or too complicated to manage. This app just WORKS. It's easy to set up and mapping products to your Amazon SKUs is a breeze. The only thing this app is missing is live shipping rates from Amazon but honestly not a deal breaker.
Glad you found your Amazon MCF solution with us, thank you! We're always adding new features, please reach out about your shipping rates request, let's see if we can make that happen for you. ✊
The App doesn't work to reroute orders to different locations in my store as my Apps auto fulfil orders :(
"Unfortunately, Order Automator does not communicate with other apps, so if another app is handling fulfilment, our app won’t be able to override or prevent it from fulfilling orders"
It's impossible for any app to do what you're asking. Logically, Shopify does not allow 1 app to control another app's actions. We cannot intercept another app's actions to your store, nor would it be ethical to try and do so.
The does reroute orders to different locations, it just cannot stop your other apps from fulfilling orders. If you think about it logically, it makes perfect sense that 1 app wouldn't be able to block actions of other apps.
Support is wishy-washy and gives you the run-around instead of trying to directly help you. They stated we could hop on a call and after multiple requests to schedule one, it wasn't addressed. Ultimately they couldn't provide the setup help I needed and I will find a different solution.
We tried our best to help with your unique situation + offered a call multiple times.
You were asking for help about integrating with a different app (a shipping app), we gave you advice based on what has worked for other users with similar intentions.
Support answered all questions promptly within standard business hours, was polite and gave the best answers based on your input. Order Automator was functioning 100% correctly.
We offered a phone call with our lead developer + gave you a direct solution that has worked for other users with similar integrations. The problem, as we can see in the support thread, is that a different app that was handling your fulfillment was not doing what you want. We cannot access nor control what other apps do.
I'm sorry you feel frustrated, I wish you would have accepted the developer meeting offer so we could help you solve your problem together.
I hope you're able to find a solution for your problem.
We've been using this app to automatically add a free printed guide to every first-time order — and the results have been incredible. The guide not only adds value for our customers, but also allows us to upsell our other products in a natural, non-intrusive way.
Since implementing it, we've seen a 10% increase in retention rate, which speaks for itself.
Highly recommended if you're looking for a simple but powerful way to boost customer lifetime value!
Great idea on the free guide add-on, cool to hear about the increase in stats and our app helping you with that. Thanks for sharing!
Great app plus great support. We use this app to route orders to Amazon but there is so much more it can do. Do you ship from multiple locations? It can help there. Problem customers? Send them to a black list!
Thanks for sharing how you use the app, those are useful tips. 🙂
Excellent plugin with a lot of uses cases.
I have used it for several different notifications in my business:
-notify manual dropship vendor when an order is placed so they can fulfill (it uploads tracking info back to Shopify too)
-alert us when someone who has issued a chargeback in the past places another order so we can deal with it
-alert us when someone uses a PO Box so we can ensure the weight of the order is within USPS parameters
-auto cancel high fraud flagged orders
Customer service has been ultra responsive 100% of the time.
Nothing at all bad to say about this plugin, it is WELL worth the small price.
Great ideas thanks for sharing how you use the app, really cool!
Order Automator is one of THE most valuable apps I have installed on my shop, which delivers a combination of digital and physical products where every order needs to be handled a little differently. It saves me so much time and streamlines my workflow. The team has been especially helpful every time I've run into corner cases where I needed assistance setting up flows to manage them. They are so responsive and take time to troubleshoot until the problem is solved. I absolutely recommend this app to everyone!
Thank you for the glowing review, so cool to hear how Order Automator saves you time and streamlines your workflow. Thanks also for acknowledging our team and responsiveness. We appreciate you!
Order Automator has been a game-changer for our Shopify store! The app is incredibly efficient and has streamlined our order management process. What really sets them apart is their outstanding customer service. The team was responsive, attentive, and even went above and beyond by implementing a custom feature we needed. Highly recommend this app for anyone looking to automate their workflow and get exceptional support!
Thanks for the recommendation and compliments on our service. We love helping people! 😃
Joe and his team at Order Automator are amazing! This is a must-have app. They were able to customize functionality for us, allowing us to tag orders from early adopters and long-time subscribers. I honestly don’t know what we’d do without it!
"must-have" app, love this! Thank you for sharing your experience, glad we could help you out. 👍
The best way I have found for connecting to Amazon for MCF and it comes with a whole load of other features for automatic how we deal with incoming orders. A really useful toolkit.
The support is top-notch as well - even adding custom features when required.
Awesome! "A really useful toolkit" is a cool way to describe the app, thank you!
