Order Automator
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Reviews (112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, time‑saving core app for automating order processing, fulfillment, tagging, and notifications. The rules engine is praised as powerful and flexible, especially for FBA/MCF and multi‑location workflows. Many highlight strong customization, including custom rules and supplier emails, plus responsive support that helps implement complex setups. Merchants report fewer errors, smoother high‑volume operations, and strong value for the price.
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This is a must-have app. We got it to help with our fraud detection and prevention, but needed a customization to extend some capabilities within our order processing system and they made the change for us in a day. Wow, support is amazing and the product is amazing and intuitive.
Must-have app, love this! Thank you so much, happy that we were able to help you with the customization on your order processing system.
What a great app to minimise admin. We recommend this app if you want to save time.
It sends out emails to our many dropship vendors without any issues.
The team quickly solved a minor issue - but it is essential to our store.
We asked, and they delivered within 48 hours - excellent service. We dealt with Frances in the customer support team, and she was fantastic at organising everything. Thank you, Order Automator team!
Thank you for such a glowing review! We appreciate you recommending the app and the time saving capability. It makes us happy to hear when people are saving time :)
This is a really helpful app. It helps us to easily and quickly see our orders by country. It is also gret if you want to be notified if a certain product sells. It does everything it says it does. We also needed help with something and Frances in customer support helped us until it was figured out. Great customer service.
Great idea to use the tagging feature for seeing orders by country. We appreciate the details, and also the complement on our customer service. Thank you!
The Order Automator team and Joe specifically have been fantastic. We used the Order Automator app to add a customers order count to packing slips within the app we use for our packing slips. Whilst this isn't an out of the box feature, Order Automator is fully customisable and after an email to the team, that had this feature sorted for us within a day. They've also guided on other features we want to use and nothing is too much of an ask, would definitely recommend!
Thanks for the details on how you use Order Automator, and the customization process, happy to help make that happen for you. We appreciate you!
We first started using this app to catch fraud orders and that worked great. We then had to start using it to catch orders using discount codes because our inventory system has a bug. Order Automator is helping us tremendously being able to work around the bug and fix our orders before they push to Quickbooks. Also, customer service is GREAT! Quick and helpful answers.
Thank you! That's cool to hear you started with 1 feature and expanded to others. We're always building and adding to the app, comments like this motivate us to provide more solutions. Thank you for your feedback.
Managing orders across multiple marketplaces and Multi-location (warehouses)? Order Automator is a lifesaver! But beyond just the app itself, the Order Automator team is truly exceptional. When we needed a customized solution, they went above and beyond, offering immediate assistance and expert guidance.
Happy to help you with the customized solution, thanks for sharing how you use the app and thank you for being a part of our community :)
I've had a really excellent experience getting up and running with this app. We've got automated FBA orders now to 3 market places and plan to add another in a couple of weeks. Saves us a ton of time! Support also fantastic and friendly.
3 Amazon marketplaces and adding more, great to hear and happy to help with your expansion efforts. Thanks for sharing.
This is the app we've been searching for, suitable for multiple locations, particularly in fulfilling orders. It provides the customization solution we need, and the support is both awesome and highly responsive.
Awesome! Happy to provide the solutions for you, we appreciate your review and the comments :)
It's great when it works but every few months all the auto-fulfilment rules stop working and I have to delete them and reassign from scratch. It's fairly easy to do but a major hassle when we get free ticket "products" coming through every 2-3 minutes and I suddenly have hundreds to manually click fulfil on on the order page because the automater stops working on a product it'sbeen working perfectly on for weeks.
Changed the rating to 4 due to the app team reaching out. When the issue next arise I will contact them and see if the issues can be sorted.
Hi there, happy to help you out. To share some facts, the rules never stop working, and the rules never change. Order Automator works 100% of the time, if a rule does not trigger it means the data in your Shopify order did not match at the time the order was processed.
Your challenge is likely due to a configuration in your store, a change in data, or another app interacting with the order. Just give us a shout we'd be happy to help you identify the problem. We can analyze your situation and identify what needs to change pretty quickly.
Even if it's something that requires a customization, our app has the flexibility to do this.
Hope to hear from you soon, just contact us we can help you quickly.
Great way to integrate your FBA inventory to your Shopify site and get international sales that ship to customers quickly.
Thank you! Good point about the quick shipping using FBA international. 👍
