Pickup Delivery Date Pickeasy

Pickup Delivery Date Pickeasy

Reviews (1,329)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing pickup and local delivery at checkout. They say support is exceptional—fast, patient, and often handling full setup via calls or screen‑share. The app clearly separates pickup vs delivery, enforces date/time slots, and captures delivery notes, reducing customer confusion. Merchants like its complex rules (postcodes, locations, prep times, closing days), Google Calendar sync, customization options, and say paid plans are worth it.

April 23, 2025

Our store is going to be providing coffee for a large event and needed a way for customers to submit their orders ahead of time. I tried many apps, but this one fit the bill! Logbase support jumped on a call with me and walked me through exactly the scenario I was looking for. Thank you Subi!

Eripio
United States
About 23 hours using the app
Logbase replied April 24, 2025

We sincerely appreciate your thoughtful review. It helps us improve and grow—thank you!

March 18, 2025

Febin was amazing and even during my 14 day free trial period he gave me the time and attention I needed in the middle of the night to get tasks completed like I had been a customer for years. This app is set up perfectly for our store that does once a month produce delivery locally in rural America but ships every other day of the year with our hundreds of other products. I appreciate everything and the ease and communication he provided.

Perry's Pork Rinds & Country Store
United States
About 2 hours using the app
Logbase replied March 19, 2025

We’re so grateful for your kind review and rating! Your feedback helps us grow and serve you better. Thank you so much:)

February 25, 2025

Subi was super helpful to walk me through this incredible app and make the set up very easy and user-friendly. They really thought of all the features - the product summery by due date is helpful for a bakery that bakes to order

Friendship Bakery
Australia
1 day using the app
Logbase replied February 26, 2025

We’re so grateful for your kind review and rating! Your feedback helps us grow and serve you better. Thank you so much:)

February 13, 2025

This is an excellent application with a multitude of important settings for those involved in local delivery. Of course, I’d love to further refine the interface, but that’s subjective – you can’t please everyone.

What really stands out, though, is the incredible support. They communicate quickly and easily via chat and are also more than happy to help you over an online Zoom call. It’s simply unbelievable!

A special shout-out goes to Manaz – you're an outstanding support!

TSVIT
United Arab Emirates
About 1 hour using the app
Logbase replied February 17, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 22, 2025

It works like how you expect it to. I need to limit orders everyday with scheduled timeslots to manage traffic and production and this app does exactly that. Customer service is always helpful and resolves all my issues (if any). Been using it for 2-3 years now, happy with the product.

Gary's Patisserie
Canada
Over 3 years using the app
Logbase replied January 26, 2025

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

January 2, 2025

Pickeasy solved a very critical need for our website and most of the setup was very easy. I was able to schedule for help with some questions I had and Sudhan Ravi went above and beyond to help me with all of the technical questions that I have. I definitely recommend this solution to anyone needing to customize their local delivery service :)

Prime fuel kitchen
United States
About 9 hours using the app
Logbase replied January 26, 2025

Thank you for rating our app. We are happy to hear about your positive experience with our product and service.

December 30, 2024

First day installing and finding my way around has been great - with Barath's help and quick understanding to show me how to orientate myself. Looking forward to seeing how it improves my workflow, thank you. I'm not certain it will be suitable for me as I need to restrict item orders by day, which it can't currently help with, but I will see how I get on as the other improvements are really beneficial.

Rosewall Bakery
United Kingdom
About 9 hours using the app
December 16, 2024

Janani did a great job. Fantastic support experience and configure PickEasy to work perfectly with ShipEasy. In fact, Shopify support told us that we could not setup ShipEasy and PickEasy for CCI API and had to select one. But she proved them wrong and got it to work.

UrbanFindr
Singapore
About 15 hours using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 11, 2024

Subiksha has displayed excellent service standards. Pickeasy has proven to be an invaluable addition to my Shopify store. Not only does the app itself enhance the checkout experience with essential features and a sleek, user-friendly design, but the customer service truly sets it apart from the competition.

From the moment I reached out for assistance, the support team was prompt, courteous, and exceedingly helpful. They went above and beyond to resolve my issues efficiently, ensuring that my checkout process looked professional and included all the necessary information.

What impressed me the most was their proactive approach. They didn't just solve my initial concerns—they also recommended additional features and optimizations that greatly enhanced the overall experience for my customers. Their expertise was evident as they offered thoughtful suggestions tailored to my store's unique needs.

As someone with limited coding knowledge, I was especially grateful for their willingness to assist with CSS customization. The team took the time to input and fine-tune the code for me, ensuring that the final design aligned perfectly with my vision. This level of dedication and support is rare, and it made a significant difference in my experience.

In summary, Pickeasy is a fantastic app backed by a team that genuinely cares about their users. If you're looking for a tool to elevate your checkout process and a team that will go the extra mile to help, I highly recommend giving Pickeasy a try. You won’t be disappointed!

KUEVINGS Co.
Malaysia
12 days using the app
Logbase replied December 12, 2024

Thank you so much for your amazing review! We're thrilled to hear you had a fantastic experience and truly appreciate your kind feedback!

November 18, 2024

It is really helpful to have orders scheduled. However the app is buggy, whenever a customer changes the quantity, the pickeasy option disappears and therefore unable to schedule it.

Also, if an order is coming through Shop it will not take work with pickeasy. Otherwise I would have given a 5 stars.

Linda's Kitchen
United States
About 1 year using the app
Logbase replied December 10, 2024

Thank you for your review. We are happy to look into the widget missing while changing the quantity. Please feel free to contact us anytime.