Pickup Delivery Date Pickeasy

This app works great and the Logbase support team is phenomenal. I've never experienced such amazing support with a Shopify app before! I did a free trial of another app from Logbase (Dealeasy), and had such a positive experience with the support that I decided to look into their other apps. I was already using another shipping calendar app but after the trial on Pickeasy, I'm switching over. The app works really well. It may take awhile to understand exactly how to make various changes and customizations, but every single use case I needed for the app was covered. I've never known an app company whose support team will answer questions and make technical changes on the fly for you (at all hours of the day!), or where you can schedule a zoom call on Calendly to go over questions. I'd like to call out Vignesh and Kavishan from the support team who have been extremely helpful so far. I definitely recommend this app and the Logbase company!

Unable to use full capabilities as explained Pickeasy's help documentation. Pickeasy requires the CCS API. Although Pickeasy's help documentation says that this can be added by a Shopify admin through live chat, the information Pickeasy provides is not fully accurate. The plan I am on does not allow me to have access to the CCS API, even by paying an extra $20/mo to Shopify. I would need to pay a minimum of $100/mo extra to Shopify (in addition to the Pickeasy fees) to be able to fully implement the Pickeasy app.

This has made it easier for us to manage the different types of pick up/delivery options we have in our store. I had a small issue (of my own doing of course) that they helped me fix so quickly! Definitely recommend this app.

Subiksha is incredible. I wish she worked for us! Excellent customer service, very skilled and knowledgeable.
The Pick Easy app has made our Shopify experience seamless, and it has helped our customers connect and purchase from us.
The whole process and functionality of the app are simple. Highly recommend!

I have been using the Zapiet which was good but had a feature that was missing that I needed and was often a little bit clunky and limited in the way it looks, so thought I would give Pickeasy a try. The app itself is easy to use on the backend and it has all of the features I need - I am a product based business that uses shipping, in store pickup and I also have several different local delivery service options. With Pickeasy I can create all of the different shipping options that I need so when a customer goes to checkout it is seamless and only gives them the correct options available for their location. I needed assistance with some coding as I use several other apps on my website that appear on the cart page and they were able to jump in and do all of that for me. Very happy I made the change, thank you!

Updated review --

I tried really hard to make it work since I really like what they've built. That said, while Pickeasy support was initially very responsive and made several efforts to help us with our issue, ultimately it couldn't be resolved between Pickeasy and Shopify, so we were forced to find an alternative. After upgrading in Shopify, the CCS API still wasn't communicating with Pickeasy and each support team kept passing me back and forth to the other. I also was unable to chat the support team after a few days and they didn't respond to my last email.

I've had a great experience with pickeasy app! The features are solid, and everything works seamlessly. What really stands out is the exceptional customer support. Subiksha, in particular, has been incredibly helpful - quick to respond, very customer-friendly, and always ready to assist with any issue. It's clear that they truly care about their users. Highly recommended for anyone looking for a this app.

Subiksha was very helpful with my queries. This app is great for managing our orders for in store pick up and local delivery for our business. Highly recommended. Their customer support is also fantastic, they were able to add some custom features that we needed on our website, the service was friendly and also very efficient!

So far so good. Shopify places a lot of limitations on the checkout process, and another app I was using didn't help me to overcome those limitations. When I started the setup process, I thought this app was going to be more of the same, however I DMed them at 11pm my time and surprisingly got a response immediately. I then spent an hour working with Janani and then later Farhath who helped me set the app up exactly how I want it to work. I am blown away by the level of service. Thank you!

I've had to make about 5 or 6 zoom calls to get errors fixed.. we've had to delay our launch twice now because of errors, I'm still waiting on this to be fixed? Can someone please get back to me asap! If I hadn't invested so much time into this app I'd be changing...