Pickup Delivery Date Pickeasy

Pickup Delivery Date Pickeasy

Reviews (1,329)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing pickup and local delivery at checkout. They say support is exceptional—fast, patient, and often handling full setup via calls or screen‑share. The app clearly separates pickup vs delivery, enforces date/time slots, and captures delivery notes, reducing customer confusion. Merchants like its complex rules (postcodes, locations, prep times, closing days), Google Calendar sync, customization options, and say paid plans are worth it.

April 17, 2026

Great Support team. Available instantly.Guided patiently and very helpful.

MISRI
Canada
12 days using the app
Logbase replied April 18, 2026

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

Edited August 24, 2026

Kavishan deserves 10 stars! He did more for me in a day than I have been able to do in months. He was my site looking and acting like it should. I am so very grateful for his patience. I highly recommend this app!

My second review: THEY SAVED ME AND MY STORE AGAIN! I AM JUST SO THANKFUL. THEY DID IT PROMPTLY AND WITH EASE.

LUXE Macon
United States
5 months using the app
Logbase replied August 1, 2026

Thank you so much for your wonderful review!

We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)

October 24, 2025

Reached out to Subiksha with a problem I was facing with the app, while the problem was not immediately resolved in the call due to it being a more niche problem, she was proactive in listening to the exact issue and mentioned that she will take it back to the team for propose a solution .

Thank you for sincere initiative!

Overall the app is very helpful in setting up delivery schedules and has been working well for us

Yu Xiang Yan
Singapore
4 months using the app
Logbase replied October 24, 2025

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

October 22, 2025

Manaz was such a big help getting Pickeasy to work with my checkout. He also recommended tweaks to my site to help with the customer experience and went through and confirmed everything was working properly. He is very knowledgeable, patient and saved me so much time and heartache. I spent 2 days trying to get this to work and was about to give up trying, but he solved it all in less than 30 minutes. Definitely recommend and now I can open my website for business! Thank you, Manaz!

Life and Lair
United States
2 days using the app
Logbase replied October 27, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!

Edited February 19, 2026

Pickeasy is a feature rich and intuitive solution for the delivery / pickup additions we needed for our store. Setup was easy and I look forward to exploring the expansive feature set as our needs grow.

I also reached out to support to help clarify a few questions I had - they responded immediately and provided clear and detailed instructions on how to find settings or resolve my concerns. Every representative I have worked with has been excellent, but I want to especially call out Barath and Vignesh for their incredible work. Highly recommended!

Lucy's Kitchen and Market
United States
4 months using the app
October 9, 2025

I tried to set up pickup and delivery on my own and was struggling with it. I scheduled a free Zoom call to help with set up and Manaz helped me. He was so wonderful and helpful! Not only did he quickly set everything up, he also went steps further to edit some of my website code to make the checkout options look nicer for me. I really appreciated talking with him and my pickup/delivery options look great now!

Mystic Eco
United States
About 13 hours using the app
Logbase replied October 14, 2025

Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)

October 6, 2025

As a new Shopify business owner with little technical knowledge, Rajkumar from Pickeasy was so helpful with helping me set up the app and also went above and beyond to help with some of my native Shopify challenges.

The app itself provides a professional look for my shop which I really like.

I really like the app and do recommend it.

Inspired Cakes
South Africa
4 days using the app
September 24, 2025

First time user of Pickup. I chose this app after I tried another one that I found clunky and difficult to set up. More importantly, Pickup offered a live video assistance and that's what really help me get set up and get going. During the 1-1 video meeting, I worked with Manaz and not only did he patiently walk me through setting up the app with all my delivery/shipping/pickup options, he also proactively helped fix some bugs in the system that he knew about (like something not loading properly on the slide out cart page). Additionally, Manaz gave me a bit more of his time and helped me customize a few small but very important details of the checkout process to make it clear and seamless for my customers. I'm excited to use this app to increase sales! Thank you so much Manaz for all your amazing support and patient help!

usefull
United States
4 months using the app
Logbase replied September 25, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!

September 19, 2025

I’ve been using the Pickeasy app on my Shopify store, and it has been an absolute game-changer for managing pickup and delivery options. The app itself is straightforward, reliable, and does exactly what it promises. What really sets Pickeasy apart, though, is their incredible support team.

Whenever I had a question or needed a tweak for my store, their team responded quickly and went above and beyond to help me get things set up the way I wanted. It’s rare to find this level of dedication and customer care. They not only solve problems but also give clear explanations and suggestions to make things better.

Highly recommend Pickeasy—not just for the features, but for the outstanding support behind it.

MIY Fresh
United Arab Emirates
4 months using the app
Logbase replied September 20, 2025

Thank you so much for your review. It really means a lot to us and our app's growth!

Edited August 17, 2026

I had a unique situation with very specific pickup dates and locations, and I was so grateful that Pickeasy offered a Zoom meeting to walk me through it. Jennifer was amazing—she patiently showed me exactly how to set things up and even went above and beyond by helping with other details like helping me set my delivery and pickup fee. Her support made everything so much easier, and I left the call feeling confident about using the app. Later, I had a new question and set up another Zoom where Barath was very helpful as well. Thank you, Jennifer and Barath, for the outstanding help!

I needed help yet again in 2026, this time to fix a dual selection issue, and I received the help I needed. I love that the person who helped me was able to take over my screen and just complete the process for me. Much faster than me trying to figure it out myself! I didn't catch my helper's name, but I am so grateful!

Fudgalicious
Canada
3 months using the app