Pickup Delivery Date Pickeasy
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Reviews (1,329)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for managing pickup and local delivery at checkout. They say support is exceptional—fast, patient, and often handling full setup via calls or screen‑share. The app clearly separates pickup vs delivery, enforces date/time slots, and captures delivery notes, reducing customer confusion. Merchants like its complex rules (postcodes, locations, prep times, closing days), Google Calendar sync, customization options, and say paid plans are worth it.
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Subiksha was super helpful when resolving issues.
This app is excellent! It's exactly what we needed to compete with other major food ordering platforms. We were able to split our our products offering for pick up or delivery, allow customers to choose their preferred dates and times, black out certain days the courier won't pick up, and allow for 1 hour slot windows for pick up and collection. This is a game changer if you run a hybrid business model for fulfilment. I HIGHLY recommend! Plus the support is excellent - issues resolved in minutes not days.
I am consistently incredibly happy with the service from this app. The team are so quick to respond, are very friendly and have been able to resolve any issues I have had very efficiently. They always go above and beyond to help me with the tech side of things, which is not my forte, and have made my life so much easier.
Today, Subiksha helped me reinstate the app after I changed the theme of my Shopify store. We were on a Zoom call within minutes of me getting in touch and also ended up fixing a calendar issue that I hadn't even mentioned. They were so kind and helpful and this app has totally changed the way we sell online, allowing for different postage costs and different delivery dates based on location.
I cannot recommend this app and it's team enough.
I moved from Zapiet to this app thinking it would be an upgrade, but it turned out to be a complete waste of time. Their team had full access to my store and handled the entire setup, yet during installation, they nearly crashed the site by disabling all key functions, including the “Add to Cart” button. I had to restore my previous theme just to bring the store back online.
Even worse, their configuration allowed customers to place orders without being charged the correct shipping fees, leaving me to cover the shipping costs out of pocket to protect the customer experience. When I contacted them for help, they simply said they didn’t have the ability to support at the moment.
Extremely disappointing experience. I am reverting back to Zapiet and now have to reinstall and reconfigure everything from scratch.
Hi Karthick,
This is Siva from the Pickeasy app team. I sincerely apologize for the inconvenience you faced while using our app. I truly regret the experience you had, and I take full responsibility for it.
I would really appreciate it if you could give me one last opportunity to make things right. I’ll personally get on a call with you to help with the entire migration setup, ensure everything is configured correctly, and stay on the call until it works perfectly as per your needs.
I also noticed that you were trying to connect your UPS shipping carrier with Pickeasy. Unfortunately, at the moment, Pickeasy doesn’t support live carrier integrations. I completely understand that this should have been communicated more clearly. The reason behind this is that adding live carrier support within Pickeasy introduces additional complexities to our advanced rate rules. That’s why we have a dedicated app built specifically to handle live carriers and their rate calculations efficiently.
I genuinely hope you can give us this one last chance to assist you with both apps and ensure your complete satisfaction. We value every one of our customers, and your trust means a lot to us. As a growing team, we’re committed to doing whatever it takes to make things right.
We truly appreciate your support and understanding.
Warm regards,
Siva
Pickeasy | Logbase.io
I'm really impressed with this app, it offers lots of customisation options and is perfect for our business. We are a cake shop and wanted to start offering a local delivery option for our customers and have different delivery rates per postcode. This app lets up achieve all of that and more! We can also send out customisable reminder emails to our customers which is a great help. The best part of all though is the customer service, which really is the best I've experienced on Shopify so far. Siddarth has been a great help and was able to have a call with me at short notice to go through all aspects of the app and it get it set up for me to our exact requirements. Thank you Siddarth for your help it's much appreciated. To anyone considering this app, I would definitely recommend it, the customisation options are really good, and being able to send reminder emails to our customers from within the app is really beneficial to us. Farhath Manaz is fab!
Dhina helped me with a configuration issue and spent time and had patience in helping me resolve the issue
Thank you so much for your wonderful review!
We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)
Dhina was an amazing help to set up and transition to PickEasy app that now has our shop working exactly how we wanted it to. Couldn't recommend them enough. If only all cusomter support was this good.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Manaz is very helpful and the app is working great!
Thank you so much for your wonderful review!
We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)
Bigmesh was absolutely amazing, quick and efficient, also very friendly!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Thank Manaz so Much for his quick set up and making sure everything was perfect!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
barath was helpful in setup
Thank you so much for your wonderful review!
We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)